I booked a flight with cheapoair thinking I was getting the lowerst airfare gaurantee. When the price of the flight went down I called to see if the price I booked at would be lowered.
I was told no sorry. When asked to speak to a supervisor the person said I will e-mail him and you will get a response within 48 hours. Also, I think the call center was not in the US and I had a hard time understaning the person on the other end. Next time I will use obitz or travelocity which makes sure you always get the lowest rate.
Also, the travel insurance should come with big letters that states it only covers if you are too ill travel not if you have a change of plans. What a waste of $$$$$.