I was on hold for over an hour just trying to get through to an agent to help us re-book our flights. I was literally looking at the offered fares on my screen, as the agent typed away "checking" for availability. The least expensive and most desirable flights were never available.
If I had been just purchasing them right then, I bet they would have been. So, we had to take a ridiculous two-stop flight lasting 10.5 hours and costing $200 more per ticket! Outrageous. On two separate customer service calls, same problem...agents 'couldn't understand why the flight and fares I was seeing on their own website were not available. It's called a scam.
Do not make the mistake of using this company. They wasted so much of my time and money. Delta Airlines' employee said the same thing. Oh and check out that name...buyer beware of "Cheapo Airlines".
Review about: Cheapoair Flight Booking.