Not resolved

I recently tried to book a flight for my sister whom I'm basically meeting for the first time.I went to and booked her flight received the itinerary and all information regarding flight but what I used was a Visa gift card.

I immediately received a phone call from an agent from the fraud department asking me to call back. I called immediately, after waiting for over half an hour on hold gave the agent the information on the card and was told that's not a good number and was placed on hold again. I waited another half an hour then the call was disconnected. I sent them the info needed by email the next day still with no response from an agent, I called back again in the evening.

This time I was on hold for another half hour when an agent came on line and I gave him the booking # and he asked me how can he help me. I told him that I received a call from their credit card fraud department and that's why I'm returning the call. He stated that he was going to transfer me to this department and yet again I was on hold for another half hour until again the call was disconnected. I tried calling back but after holding for another 20 minutes I became very fustrated and hung up.

The next morning I called back another agent came on after about 45 minutes telling me my flight was cancelled because credit card was this is a gift card that I personally put the money on the card. I told her about my previous experience with the other agents and told her to try the card again...this time I guess it went through but she claimed that she couldn't get the return flight and put me on hold once again....she came back to the line maybe 5 minutes later and said that she was trying to get on the specific airline website and couldn't and told me to go to the website and try and then just disconnected the rude.

I went to the airline's website and booked my flight with no problem and it was even cheaper than the price they were offering.Never again will I go to that CheapoAir website and I will warn everyone that I know that they're a sham.

Review about: Cheapoair Flight Booking.

Monetary Loss: $336.

Had an Experience with Cheapoair?

Write a review


Terms of Service
Post Comment

You May Also Like

Cheapoair Hotel Booking Review from Hanoi, Ha Noi Cheapoair "Booked a hotel room with One Travel and Cheapoair in Hanoi for three nights. The room I booked was at Blue Lotus for a delux room with a balcony. What..." Read more Cheapoair - Flight Booking Review from San Juan, San Juan Municipio Cheapoair "I had a bad experince i book a fligt from grands rapids to PR and they send my son to lansing MI is not fair 8-18-16 please help me he..." Read more I was making my travel reservations on Cheapoair for my trip to Boston- Athens, Athens-Santorini and Santorini-Athens and Athens-Bos. As I had to make separate reservations Bos-Athens-Bos, Athens-Sant Cheapoair "I was making my travel reservations on Cheapoair for my trip to Boston- Athens, Athens-Santorini and Santorini-Athens and Athens-Bos. As I had to make separate reservations Bos-Athens-Bos, Athens-Santorini-Athens for the..." Read more Cheapoair - Incorrect flight schedule booking Cheapoair "I booked a flight with cheapoair from manila to paris. At may 14 , 2017 I contacted Them to check my return flight from paris to manila which i think..." Read more Bluegreen Resorts - A Ruined Much Needed Vacation!Bluegreen Mountain Loft Resort Bluegreen Resorts "Checked in on 08/13/17 & checked out on 08/20/17. This was a spur of the moment get away as my husband had been ill & recently had surgery. When I..." Read more Advanced Disposal - Incompetent employees give horrible service Advanced Disposal "I have had a small pile of yard trash in the street for over two months now, as hav a few neighbors in close proximity. I'm in Clay County, Fl,..." Read more Sears - Installation not done correctly Sears "Our microwave range over our stove was installed incorrectly four years ago. The bracket to support the microwave was installed crooked thereby the installation guys damaging one of the support..." Read more Keystone Rv - Weak Leaf Springs and Terrible Follow up Warranty Service Keystone Rv "I bought a brand new Premier Bullet 26 for my trip to Alaska up the Alcan Highway. Performed well on the trip up. On the Dalton Highway in Deadhorse both..." Read more