State: Massachusetts City: Boston Clear all filters (10 of 1128 reviews match)
filters
state:
city:
category:
Show
product:
Show
American Airlines Flight cancelled due to weather. I can't get refund through Cheapoair, have to contact airline directly. Cheapoair charges "service fee" for flight I'm not getting on and refuses to refund. The kicker, I bought "travel insurance" through them,...
Read more
Anonymous
Anonymous

You people buy things without reading and then blame everyone for not holding your hand. Airlines sell tickets that are nonrefundable, not travel agencies. You bought a nonr...

Anonymous
cheapoair

In order to address your concern, we need the 8 digit booking number emailed to our priority customer service team.sm@cheapoair.comCustomer Support

#475523
Reply to reviews
I used cheap-o-air to buy tickets from Mumbai to Boston. I had anticipated changes to my itinerary, and therefore purchased the travel insurance for an additional $35. The travel insurance is a major hoax. At the time of buying the ticket, they claim to cover ticket...
Read more
Anonymous
Customer Support

In order to assist you with the concern, we need you to provide the 8 digit booking number, and email to our priority customer service team. sm@cheapoair.com place blog in th...

Anonymous
CheapOair

Dear Customer, the insurance does not claim to cover a refund due to cancellation, it mentions MEDICAL EMERGENCY, Natural Disaster, and Airline delays. We provide the complete...

#445220
Reply to reviews
Bought tickets through Cheap0air selecting the required flight times and date. When payment confirmation was selected, I did not realize that they had an alternative flight date and time no where close to the required times and dates. This was a ticket purchased for...
Read more
Anonymous
cheapOair

I am with CheapOair customer support and for further assistance, please email your 8 digit booking number to. sm@cheapoair.com

#444501
Reply to reviews
We purchased a ticket for my mother from Istanbul to Boston. The layover is in Newark, NJ. The plane departs on the 17 th of December from Istanbul and arrives to NJ on the 17 th. the original layover was 2 hrs. Then to Boston Logan airport. I received several emails...
Read more
Anonymous
cheapoair

Lewe78, I do apologize for the service you received. The change to the lay over comes directly from the airline, they have made alterations in their flight schedule. As a trav...

#428055
Reply to reviews

bought an international ticket on cheapoair. Before that, I tried to figure out how much a change of date would cost. The only information available on their site, and later in their emails, was: it depends on the airline. No mention of $. I bought the ticket and...
Read more
#318864
Reply to reviews

Worst Customer Service Ever, hung up 6 times, waiting time more than 3 three hours on the phone total, three different supervisor never took initiative, passing their responsibility to next shift supervisor, monetary loss more than $900USD, worst kind of travel agency,...
Read more
Anonymous
DoNotBuyCheapOAir

I had the same bad experience today. The customer service is extremely bad, and the company practice is not ethical either. Yesterday, I bought two confirmed E-tickets (at...

#273722
Reply to reviews

Cheapoair booked me on a wrong flight to Tel Aviv, in January. They said they'd rebook me on the correct flight but I'd have to pay again, and they'd refund me the money I paid for the first flight. Well, it turns out to be a lie because 3 months later, they still...
Read more
Anonymous
Flavia

They are crazy and irresponsible. It is plain irresponsible to book with them. Might as well go to LAs Vegas and put your money in a black Jack table. They sent me a confirmat...

#230900
Reply to reviews
The title says it all. I needed a confirmation number from Cheapoair for Jetblue. The Airline website was unresponsive without that information. Once I spoke to a rep, it took fifteen seconds. After a wait of one hour and forty minutes.and now I have waste more time...
Read more
Anonymous
pam

On hold for way too long....... Once I am back from my vacation I will NEVER use this site again- service is a disaster

Anonymous
Anonymous

I think the point here is that a customer had to wait for one hour and fourty minutes to speak to a rep. Is it a good practice to take a *** out of a \"valued\" customer like ...

#222573
Reply to reviews
we booked 3 ticket leaving 0192010 and returning 01142010 when they email me my confirmation the dates were no the same they were 01232010 to01272010 we called immediately to correct the dates and was told it was $200.00 per ticket to cancel them and and rebook them...
Read more
#166698
Reply to reviews

Short Review for October 15, 2016, Pc_payment

Cheapoair
#937014
1.9
They charge my account twice and charge me for a name change and made multiple charges to my cc BBB need to have them under investigation outsourcing call out Blaglidish is ***
Comment Be the first to start a discussion
Show