Cheapoair Boston, MassachusettsComplaints and Reviews

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1.5 Based on 213 reviews
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  • Oct 15, 2016
  • #937014

They charge my account twice and charge me for a name change and made multiple charges to my cc BBB need to have them under investigation outsourcing call out Blaglidish is ***

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American Airlines Flight cancelled due to weather. I can't get refund through Cheapoair, have to contact airline directly. Cheapoair charges "service fee" for flight I'm not getting on and refuses to refund. The kicker, I bought "travel insurance" through them, which also is completely nonrefundable! Although it didn't help me at all! I still had to contact American Airlines to get a refund after Cheapoair said they couldn't. Cheapoair... Read more

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I used cheap-o-air to buy tickets from Mumbai to Boston. I had anticipated changes to my itinerary, and therefore purchased the travel insurance for an additional $35. The travel insurance is a major hoax. At the time of buying the ticket, they claim to cover ticket cancellations and all, but when I had to actually cancel my ticket, they charged me an additional $150 cancellation fee, and refunded only 616 of the 716 I paid while making the... Read more

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Bought tickets through Cheap0air selecting the required flight times and date. When payment confirmation was selected, I did not realize that they had an alternative flight date and time no where close to the required times and dates. This was a ticket purchased for my daughter from a retired fixed income senior and when the confirmation did come through, I immediately forwarded it to my daughter. When my daughter called 2 days later to let... Read more

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We purchased a ticket for my mother from Istanbul to Boston. The layover is in Newark, NJ. The plane departs on the 17 th of December from Istanbul and arrives to NJ on the 17 th. the original layover was 2 hrs. Then to Boston Logan airport. I received several emails about the flight change. They were changing the NJ layover to next day which was a 27 hour wait at the airport. REALLY? Dont they see this on thier system?? on top of that my 67... Read more

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bought an international ticket on cheapoair. Before that, I tried to figure out how much a change of date would cost. The only information available on their site, and later in their emails, was: it depends on the airline. No mention of $. I bought the ticket and two weeks later, I had to change my date of departure. It turn out that it does not depend on the airline, and that cheapoair will charge you $250 for international NO MATTER the... Read more

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Worst Customer Service Ever, hung up 6 times, waiting time more than 3 three hours on the phone total, three different supervisor never took initiative, passing their responsibility to next shift supervisor, monetary loss more than $900USD, worst kind of travel agency, 2 minutes means 30 minutes for them. 15 minutes mean 10 hours for them. tomorrow mean never for them. don't expect them to do any work other than taking money out of your credit... Read more

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Cheapoair booked me on a wrong flight to Tel Aviv, in January. They said they'd rebook me on the correct flight but I'd have to pay again, and they'd refund me the money I paid for the first flight. Well, it turns out to be a lie because 3 months later, they still have not yet refunded me, and they don't seem to know when they will do so. HUGE SCAM, I am filing a suit against them. If you can help it, don't do business with these morons. ... Read more

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The title says it all. I needed a confirmation number from Cheapoair for Jetblue. The Airline website was unresponsive without that information. Once I spoke to a rep, it took fifteen seconds. After a wait of one hour and forty minutes.and now I have waste more time writing 100 words or more just to post this complaint. That is all I have to say and this will ramble to 100 words so it hopefully gets posted. Absurdity. w w w w w w w w w w w w w w... Read more

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we booked 3 ticket leaving 0192010 and returning 01142010 when they email me my confirmation the dates were no the same they were 01232010 to01272010 we called immediately to correct the dates and was told it was $200.00 per ticket to cancel them and and rebook them the price also doubled in price per ticket.i told them i would not pay it so he then told me he charge me $150.00 a ticket after 20 min of price changes he charged me $25.00 a ticket... Read more

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