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American Airlines Flight cancelled due to weather. I can't get refund through Cheapoair, have to contact airline directly. Cheapoair charges "service fee" for flight I'm not getting on and refuses to refund. The kicker, I bought "travel insurance" through them, which also is completely nonrefundable! Although it didn't help me at all! I still had to contact American Airlines to get a refund after Cheapoair said they couldn't. Cheapoair...
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Anonymous

Anonymous You people buy things without reading and then blame everyone for not holding your hand. Airlines sell tickets that are nonrefundable, not travel agencies. You bought a nonr...

Anonymous

cheapoair In order to address your concern, we need the 8 digit booking number emailed to our priority customer service team.
sm@cheapoair.com
Customer Support

#475523
I used cheap-o-air to buy tickets from Mumbai to Boston. I had anticipated changes to my itinerary, and therefore purchased the travel insurance for an additional $35. The travel insurance is a major hoax. At the time of buying the ticket, they claim to cover ticket cancellations and all, but when I had to actually cancel my ticket, they charged me an additional $150 cancellation fee, and refunded only 616 of the 716 I paid while making the...
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Anonymous

Customer Support In order to assist you with the concern, we need you to provide the 8 digit booking number, and email to our priority customer service team. sm@cheapoair.com place blog in th...

Anonymous

CheapOair Dear Customer, the insurance does not claim to cover a refund due to cancellation, it mentions MEDICAL EMERGENCY, Natural Disaster, and Airline delays. We provide the complete...

#376289
Bought tickets through Cheap0air selecting the required flight times and date. When payment confirmation was selected, I did not realize that they had an alternative flight date and time no where close to the required times and dates. This was a ticket purchased for my daughter from a retired fixed income senior and when the confirmation did come through, I immediately forwarded it to my daughter. When my daughter called 2 days later to let...
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Anonymous

cheapOair I am with CheapOair customer support and for further assistance, please email your 8 digit booking number to. sm@cheapoair.com

Short Review for October 15, 2016, pc_payment

#937014
1.9
They charge my account twice and charge me for a name change and made multiple charges to my cc BBB need to have them under investigation outsourcing call out Blaglidish is ***
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We purchased a ticket for my mother from Istanbul to Boston. The layover is in Newark, NJ. The plane departs on the 17 th of December from Istanbul and arrives to NJ on the 17 th. the original layover was 2 hrs. Then to Boston Logan airport. I received several emails about the flight change. They were changing the NJ layover to next day which was a 27 hour wait at the airport. REALLY? Dont they see this on thier system?? on top of that my 67...
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Anonymous

cheapoair Lewe78, I do apologize for the service you received. The change to the lay over comes directly from the airline, they have made alterations in their flight schedule. As a trav...

bought an international ticket on cheapoair. Before that, I tried to figure out how much a change of date would cost. The only information available on their site, and later in their emails, was: it depends on the airline. No mention of $. I bought the ticket and two weeks later, I had to change my date of departure. It turn out that it does not depend on the airline, and that cheapoair will charge you $250 for international NO MATTER the...
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Worst Customer Service Ever, hung up 6 times, waiting time more than 3 three hours on the phone total, three different supervisor never took initiative, passing their responsibility to next shift supervisor, monetary loss more than $900USD, worst kind of travel agency, 2 minutes means 30 minutes for them. 15 minutes mean 10 hours for them. tomorrow mean never for them. don't expect them to do any work other than taking money out of your credit...
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Anonymous

DoNotBuyCheapOAir I had the same bad experience today. The customer service is extremely bad, and the company practice is not ethical either. Yesterday, I bought two confirmed E-tickets (at...

Cheapoair booked me on a wrong flight to Tel Aviv, in January. They said they'd rebook me on the correct flight but I'd have to pay again, and they'd refund me the money I paid for the first flight. Well, it turns out to be a lie because 3 months later, they still have not yet refunded me, and they don't seem to know when they will do so. HUGE SCAM, I am filing a suit against them. If you can help it, don't do business with these morons. ...
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Anonymous

Flavia They are crazy and irresponsible. It is plain irresponsible to book with them. Might as well go to LAs Vegas and put your money in a black Jack table. They sent me a confirmat...

#202687
The title says it all. I needed a confirmation number from Cheapoair for Jetblue. The Airline website was unresponsive without that information. Once I spoke to a rep, it took fifteen seconds. After a wait of one hour and forty minutes.and now I have waste more time writing 100 words or more just to post this complaint. That is all I have to say and this will ramble to 100 words so it hopefully gets posted. Absurdity. w w w w w w w w w w w w w w...
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Anonymous

pam On hold for way too long....... Once I am back from my vacation I will NEVER use this site again- service is a disaster

Anonymous

Anonymous I think the point here is that a customer had to wait for one hour and fourty minutes to speak to a rep. Is it a good practice to take a *** out of a \"valued\" customer like ...

#196154
we booked 3 ticket leaving 0192010 and returning 01142010 when they email me my confirmation the dates were no the same they were 01232010 to01272010 we called immediately to correct the dates and was told it was $200.00 per ticket to cancel them and and rebook them the price also doubled in price per ticket.i told them i would not pay it so he then told me he charge me $150.00 a ticket after 20 min of price changes he charged me $25.00 a ticket...
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Contact Cheapoair

Headquarters Address:
CheapOair.com
213 West 35th Street, Suite 1301
New York, NY 10001
Phone:
(866) 636-9088
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