State: California City: San Francisco Clear all filters (15 of 1128 reviews match)
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Booked international flight,with set dates of tours scheduled. 2 day prior to departure got notice change of itinerary...have to leave a day early and at changing city stay overnight at your own expense. Called toll free number...was on phone for 90 minutes between...
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Anonymous
Lee

Obviously you don't travel much, but airlines make changes in their schedules all the time. Change timings, cancel due to routing changes, it's not the travel agencies that c...

1.3
I didn't like
  • Greedy
  • Scam
#955371
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I'm extremely dissatisfied with Cheapoair as a service provider. At the airport I figured that last name was swapped with the first name for both my parents. A representative from JetBlue told me that she can fix names only for the first airline carrier, but we might...
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Anonymous
Anonymous

When I buy things on-line, I print every page before I move to the next. This is extremely important when dealing with airlines where the possibility of mistakes is so great....

1.0
#816026
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I have a return ticket from SFO to BLR using Lufthansa Airlines, while coming back same flight they have a flight from BLR to Frankfurt, Frankfurt to Ontario and Ontario to SFO. Without noticing that I booked a ticket, they never intimated me and on the day of my...
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Anonymous
CheapOair

Very sorry for the inconvenience. In order to better understand what happened, please email our customer service team at sm@cheapoair.com the 8 digit booking number. Place bl...

#517282
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Departing for my overseas trip, you sent me a canceled flight email advising me that my only option was a refund. I checked on my flight. It was not canceled. At great effort on my behalf, I correct the situation. Upon my return, you sent me another canceled flight...
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#504813
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On May 24,2014 from noon until approximately 10:00 PM I was on the phone obtaining a vacation package through CheapOair.com. The person that I was working with transferred me to two of his co-workers because he was having issues with his computer??? After my request...
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Anonymous
cheapoair

Customer booked this herself online, not with an agent. She later called and wanted another room for one of the adults. 48 hours prior to departure called and wanted to cance...

Anonymous
me

With everything online nowdays why din't you just book it all yourself?I don't know why people pay these places when they can go online just as easy.

#490551
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I booked my ticket at $1783 for an urgent family matter and they after a few hours tell me that they cannot offer me that ticket. They asked me for $1925, since I had already wasted a few hours on a flight that is 3 days later, all other flight prices went up as well....
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bhandari1708
bhandari1708

They addressed this issue and sent me a check reimbursing me for the change in flight prices.

Anonymous
Christy

:cry they certainly ....looked the same .. only to check the new flight as well when it comes for the existing passenger/...they are same .. try to ignore to book...

#436412
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I am a Chinese passport holder, my flight itinerary transit in Vancouver Airport from 07/01/2013 10:12pm to 07/02/2013 01:30am, I have access to relevant information through the Internet and I have consulted with the Air Canada and confirmed that I need to apply for a...
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Anonymous
CheapOair

I am with CheapOair customer support and will certainly assist you. Please email us your 8 digit booking number to. sm@cheapoair.com place blog in the subject line. How...

#422980
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HELP PLEASE!!!!!!The worst customer service on my life, Rude and impersonal employees would not apologize and make me feel terrible. This is the worst company I've ever deal with Cheapoair agents would never admit they made mistake with my reservation. I'm still in...
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Anonymous
CheapOair.com

Customer has been assisted and a refund is being processed. Regards, CheapOair.com

Anonymous
CheapOair

Dear Anonymous, we will be glad to assist you, however, we need your booking number and name, that was not provided. My email address is sm@cheapoair.com, and place blog in th...

#395666
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Your ticket may be cheap, but even a carry-on costs $35 extra each way!!!! Gosh, they didn't state that in big print, so I missed and got hosed. By the time I paid for my daughter's carry-on as well, $140 was added to the cost of the flight. Take Southwest - they don't...
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Anonymous
travel

Looks like you flew Spirit airlines, they are the only airline that charges for bags. This is not a Cheapoair.com charge, and they do have a link that advises bag fees.

#342391
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I booked something on skyscanner, and it went to cheapoair and was a different time than I had already suggested. I even had the browser up for the skyscanner page. They made me pay $50 bucks for cancelling even though it wasn't my fault. Also, called 100 times...
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Anonymous
Cheap0Air customer

THE WORST customer service I have ever experienced. It is unbelievable how I have been disrespected and LIED to by this company. NEVER EVER EVER BUY FROM THIS COMPANY IT IS A ...

#327163
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