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This site is a classic example of using bait & switch tactic. After putting in my flight dates the search came up with ‘alternate dates’ without making it very clear & without me specifying I was okay to travel on different dates. 10 minutes after booking a flight on...
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kartik150psm100
kartik150psm100

Alternate date BOOKING is A SCAM BY CHEAPOAIR.They make the website slow,and then suddenly put the ALTERNATE DATE OPTION ON WEBSITE...PASSENGER BOOKS WRONG DATE,THEN CALLS CHE...

1.0
#1130634
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Cheapoair - DO NOT USE! ! !
My husband is in Iraq. He gets to come home for 14 days out of a year. We booked flight, charged my card, and send email confirmation of booking number. He arrives to airport and there is no ticket for him. Plane is full! Cheap o Air books him on a flight to leave two...
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1.0
#1089415
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Every time one has to contact these people one runs the risk of suffering a stroke in exasperation at their lousy customer services. The only people you get to talk to seem to be foreign staff with little knowledge of the English language or Americans who think they...
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1.8
I didn't like
  • Poor customer service
  • Refund policy for cancelled flight
  • Th customer service agents and their unwillingness to help
#1009170
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My wife bought airline tickets to Tampa, FL for our family of 6 months in advance and paid, in full. Approximately, a month before our departure we get a notice that our flight had been been cancelled and we were booked on a different flight. 1. My wife paid to have...
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Anonymous
Anonymous

Very poor service. Customer Service doesn't speak English very well.

Anonymous
Anonymous

This customer experienced a schedule change by AA airlines in which they discontinued service. They provided an alternate flight with a layover which he was not satisfied with...

2.0
I liked
  • Cheaper price
  • Online
I didn't like
  • Outsourced call centers
  • Added fees without notice
  • Poor customer service
#650863
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