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Pissed Consumer Interviews ?

Before purchasing a ticket from Turkish Airlines through Chep O' Air travel agency, I was waiting for US Citizenship and Immigration Service (USCIS) for a date for my Citizenship interview. Since I did not have the exact date for interview, I requested an open date for my return flight from Mumbai to San Francisco. The travel agency told me that Turkish Airlines does not offer open return ticket and I must have a return date. However, if I need to change the return date for US Citizenship interview, they promised that there will not be any extra charge. Based on this, I purchased a round trip ticket. However, before traveling, I received a letter from UCICS with an interview date of August 29, 2017. Unfortunately, Turkish Airlines charged me $490.00 extra to change the date and I had to spend additional money from my pocket in Istanbul.
Cheapoair - Bait and Switch Ads
Cheapoair - Bait and Switch Ads
I just received this ad on my computer. It is from CheapOair. AD says $156.40. RT SFO SAN FRANCISCO TO AUCKLAND AKL (New Zealand) So I called and there is no such fare. The time availability for this tickets is April 2018 - May 2019. That is 7 months. I immediately...
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Company wrote 0 public responses to the review from Nov 06.
#1394938
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Booked n paid for 2 flights. Agents were ok the price on the second flight i feel i got taken. After paying i happened to look on cheap flights n found identical flight for 212 versus 276. Big difference. Shame on u. Paid 256 for flight from mke to pbi n 276 from ewr...
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Company wrote 0 private or public responses to the review from Nov 29.
2.7
#1410829
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Very simple, on July 29, 2018 received an email from CheapoAir that confirmed my seat assignments (the email titled was Confirmed Seat Assignments.) Three weeks before my flight, I checked with the airlines and the assignment was changed. Called American Airlines and...
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Company wrote 0 private or public responses to the review from Nov 19.
1.0
I didn't like
  • Customer service did not resolve my issue
#1404004
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Paid for 4 seats together. 9 months prior to flight. Was unable to get any seats. Talked with supervisor who informed me that I paid for 4 seats and I would have 4 seats. All lies. We did not have seats. They refunded the money I paid for the seats together. Did not...
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Company wrote 0 private or public responses to the review from Nov 14.
#1400240
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Cheapoair - Wanted to reschedle my trip

I lose my flight today. How can i rebook my other flight?
Customer made 2 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 26.
1.0
Details
Exchange, Refund and Cancellation Policy
Price Affordability
#1407862
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If you make a typo, they charge you to fix it....even if you call right away...although their site actually says you can cancel without penalty within 24 hours of making the booking...I will never use them again...calling the airlines directly (or booking online at the...
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Company wrote 0 private or public responses to the review from Oct 02.
1.3
I didn't like
  • Misleading policy regarding changes
  • Language spoken
#1371779
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Had to call an agent because the website couldn't remember my selections. Had to cancel due to illness and the merry-go-round started. The call center is in the Ukraine. 1st agent was so poorly trained with a terrible accent, I had to hang up and call again for another...
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Company wrote 0 private or public responses to the review from Oct 24.
1.8
I didn't like
  • Customer service in ukraine
#1388015
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Cheapoair - Gouging their customers!
I booked a flight in April of this year, traveling on September 2nd to Europe. Booked over the phone, which was my first mistake. I was booking online and called them with a question. They offered a better price over the phone, so I decided to go ahead and complete by...
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Company wrote 0 private or public responses to the review from Aug 27.
1.0
I didn't like
  • Very bad customer service
  • Charging fees to customer for spelling mistakes their agents did
  • Change of reservation
#1339988
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I purchased 2 international tickets thru cheapoair.com. after finalizing the purchase, not long after that a representative called and trying to sell us upgrade on the guaranteed seat. The representative said that it's already included in the ticket price, but actually...
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Company wrote 0 private or public responses to the review from Sep 26.
1.2
I didn't like
  • Ripping people off with misleading information
#1366976
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USA citizen way from this band of cannibals. They stole from me $1750 and make my vacation *** Make this company viral in social media to stop their criminal activity. I don't wish my enemy to book ticket in this company. They don't speak English and don't have an...
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Company wrote 0 private or public responses to the review from Oct 14.
1.0
I liked
  • No much to like
I didn't like
  • Waiting for them to fix the problem
#1381263
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