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Pissed Consumer Interviews ?

Before purchasing a ticket from Turkish Airlines through Chep O' Air travel agency, I was waiting for US Citizenship and Immigration Service (USCIS) for a date for my Citizenship interview. Since I did not have the exact date for interview, I requested an open date for my return flight from Mumbai to San Francisco. The travel agency told me that Turkish Airlines does not offer open return ticket and I must have a return date. However, if I need to change the return date for US Citizenship interview, they promised that there will not be any extra charge. Based on this, I purchased a round trip ticket. However, before traveling, I received a letter from UCICS with an interview date of August 29, 2017. Unfortunately, Turkish Airlines charged me $490.00 extra to change the date and I had to spend additional money from my pocket in Istanbul.
If you make a typo, they charge you to fix it....even if you call right away...although their site actually says you can cancel without penalty within 24 hours of making the booking...I will never use them again...calling the airlines directly (or booking online at the...
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1.3
I didn't like
  • Misleading policy regarding changes
  • Language spoken
#1371779
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Cheapoair - Gouging their customers!
I booked a flight in April of this year, traveling on September 2nd to Europe. Booked over the phone, which was my first mistake. I was booking online and called them with a question. They offered a better price over the phone, so I decided to go ahead and complete by...
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1.0
I didn't like
  • Charging fees to customer for spelling mistakes their agents did
  • Change of reservation
  • Very bad customer service
#1339988
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I purchased 2 international tickets thru cheapoair.com. after finalizing the purchase, not long after that a representative called and trying to sell us upgrade on the guaranteed seat. The representative said that it's already included in the ticket price, but actually...
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1.2
I didn't like
  • Ripping people off with misleading information
#1366976
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they have good deals but their customer serivice needs to know prices can also go up and down I try to book a flight on a deal it was online it got away so I call customer service and they said price will up more so book it now on behalf of that unknowable agent I...
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1.0
I didn't like
  • Misleading policy regarding changes
#1377710
Reply to reviews
Having written (3) three e- mail for which I have had no acknowledge . I am truly sorry I ever booked air tickets with Chaepoair. I am left stressed and worried about my pending travel. Had I known the track record of Cheapoair I would have chosen wiser. Never do I...
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Anonymous
barker

Sometimes airlines don't have the seat map available until it's closer to departure, or unless you booked a last minute flight, and the pre-assign seats percentage is already ...

Anonymous
Anonymous

Umm, read the name of the company ; now, do you still wonder why you had problems ?

I didn't like
  • Poor customer service
#1318247
Reply to reviews
They ask you if you want to book insurance, on the checkout page when you're confirming flight details. I said yes, then after I paid for my tickets, an agent from cheapo air called us and pushed extra travel insurance. Well I have a death in the family and her funeral...
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2.2
I liked
  • How cheap they are comparedto everyone else
I didn't like
  • Very bad customer service
  • Deceptive business practices
  • Dishonest about flight insurance not covering basic flights
#1345206
Reply to reviews
My credit card has been charged by CheapoAir an unauthorized amount of $15. This charge is a commission charge that was NEVER indicated to me anywhere on the website when I booked this flight that I would later be charged a "commission charge". It's complete *** I have...
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1.0
I didn't like
  • Fact that they charged me additional money on my credit card
#1352714
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Featured

Cheapoair - Complain
Cheapoair - Complain
I’m so disappointed with the service of Cheapoair. When I bought, l asked for assistant for my parents and l paid for that. My parents are older and they do not speak English. Nobody helped them. They wasted in the middle of the way and they lost the flight. Then they...
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Anonymous
tiny

YOu do know that cheapoair is a travel agency and not the airline who left your parents sitting in the corner right? you should be blogging on the airline website for the inco...

#1218503
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USA citizen way from this band of cannibals. They stole from me $1750 and make my vacation *** Make this company viral in social media to stop their criminal activity. I don't wish my enemy to book ticket in this company. They don't speak English and don't have an...
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1.0
#1381263
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Cheapoair - Points expiration

My points recently expired, is there any way that i can redeem them?
#1380778
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