Resolved: Cheapoair organized fraud
Good day Everyone, Background: my wife and I have a return flight from Johannesburg to Ho Chi Minh via Hong Kong jointly done with SAA and Vietnam airlines. We flew from Johannesburg to Hong Kong on 14 Dec and the flight got 1:30 hours of delay . At our arrival we went...Read more
I reserved a ticket. I put my spouse family name wrongly. They cancelled the ticket and reserved exactly that ticket for me by charging $400. They pretended this is another flight! After reservation I nouticed that was the the same flight. First agent told me I charge...Read more
My husband and I started planning our vacation almost a year ago, so we could get good prices. On May 1st 2017 with CheapOair we bought 2 round trip tickets for February 5th 2018 from Santiago, Chile to Madrid, Spain, then we got with a different agency on internet our...Read more
I didn't like
- Not honoring their confirmed reservation
Hi my name is Olga G. I first call Cheap O’air and booked on March 19, 2017 i was pregnant at the time with my daughter and my husband was deployed, I clearly asked the representative that i did not know the name of the baby yet we have an idea but need to wait til dad...Read more
I booked a package for me and my daughter with Cheapoair . Cheapoair does not refund nor can you cancell with them . A few days later they sent an email that my round trip flights were cancelled and I have to select the flights they gave me . The new flight schedules...Read more
Booked with CHEAPOAIR or One travel, !!!! Means that you have been "SCAMMED". I USE TO Work for FAREPORTAL(OWNER OF CHEAPOAIR & ONETRAVEL) They gave us training on How to SCAM AMERICANS.Trainers use to tell us that Americans are "Dumb"...Thanks to owner Sam Jain....Read more
Today, I have talked for the 4th time during the last 30 days to the customer service. The problem is they charged me about 400 dollars more than what I was billed! This happened before the flight and it is NOT related to the expenses during the flight or so... After...Read more
I booked a four-leg international trip, and found out that one of the flights was a code share and I couldn't reserve seats ahead. I called the airline involved and was told that Cheapo had to change the flight code to the specific airline. This entailed an hour and a...Read more
Cheapoair - I lose 300 dollars in 5 minutes.
I’m making mistake with the route, when I received booking confirmation I saw the mistake and I called the customer service for fix the mistake but they cannot fix it. They make me a charge 300 dollars for cancel the mistake. I lose 300 dollars in 5 minutes.
I searched for tickets to Costa Rica and found great rates at Cheapoair. After putting ALL of the information of 5 passengers, emails, phone numbers AND credit card info, during finalization, Cheapoair displays a message that the rate is no longer available and the...Read more
I didn't like
- Higher price for originally quoted flights
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