Cheapoair - Horrible will never use again
I especially booked a flight that included a carryon my flight back home did not include this i made sure this reflected to be including when selecting flight. Spoke to representative and manager both said word for word same thing about providing link at checkout for baggage fees.
They will hit you with fees every step of the way. They will hit you with hidden service charges when you had no idea about it. They will nail you with TWO DIFFERENT FEES for trying to cancel a ticket! You will spend 2 hours on the phone with 5 different people who are...Read more
I didn't like
- Refund process
Booking # 48510932 I booked this flight in error last night trying to get my son back from Las Vegas to Dallas. Instead it was going to LA . I was told by the very first rep. I spoke to when I called to cancel I would receive my full refund then he says there is a...Read more
My husband and I started planning our vacation almost a year ago, so we could get good prices. On May 1st 2017 with CheapOair we bought 2 round trip tickets for February 5th 2018 from Santiago, Chile to Madrid, Spain, then we got with a different agency on internet our...Read more
I didn't like
- Not honoring their confirmed reservation
I tried to change my flight from Tampa as the person who was to drive me became ill so I changed my flight from Tampa to Sarasota but what a big mistake that was, I phoned C heapOair the day before my flight to see if they could get me a better time from Sarasota but...Read more
Made a reservation for a flight back in late october for a round trip flight to Asia on cheapo. I seemed to have problems on the site with my middle and first name.. i didnt notice but it had my first name spelled wrong. I am 2 weeks away from flying March 1. Now they...Read more
AFTER SPEAKING WITH 5 REPS & A MANAGER.... NO RESULTS they are a rip off - they charged me 202.00 for their services when the ticket only cost 520 from southwest. AND THEY HUNG UP ON ME AFTER CALLING ME BACK. AFTER SPEAKING WITH 5 REPS & A MANAGER.... NO RESULTS they...Read more
I bought my ticket on cheapo air and for some reason they would not me let me put one letter online for my middle name as it reads on my passport. I had to add a second letter in order for the ticket to process Which was completely their fault. I tried everything to...Read more
I processed a ticket online and accidentally swapped 2 letters on the name. I literally called 1 min after hitting enter. The rude agent in India wanted to charge me $50 to change. Also my military sons orders changed but they refused to allow military changes even...Read more
Booked Premium Economy from SFO to Split, Croatia via CheapoAir. Paid substantially more for more legroom. Completed transaction, but couldn't get Premium Economy seats without more $$. Called Lufthansa and United: guess what? I was sold regular old seats. And they...Read more
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