I accidentally purchased a ticket for the wrong date and immediately noticed the mistake. Called Cheapoair and asked if they could switch the date and issue a new ticket. The rep said the new ticket would be more expensive because the new date was much sooner. He said...Read more
I didn't like
- No explanation of fees
- Very very poor customer service so much hiding when you ask
I have been trying to get a refund for an overcharge from CheapOair. They will deflect and not keep their word on when they will contact you back about problems. 48 hours turned into a week- 72 hours turned in 10 days, with both time it was me trying to reach the right...Read more
Hi all My wife made an inquiry about the fares yesterday afternoon, executive mentioned to her that if you could cancel within 24 hours of your booking you would get full refund. She/he never mentioned about it is only apply if it is before 11:49 p.m same day So, I had...Read more
I booked a package for me and my daughter with Cheapoair . Cheapoair does not refund nor can you cancell with them . A few days later they sent an email that my round trip flights were cancelled and I have to select the flights they gave me . The new flight schedules...Read more
Searched and booked three itineraries with CheapOAir (all three had same first leg). One ticket issued. The other two: a supposed problem with credit card verification requiring phone calls and emails .. with assurances that things were fine, but then no forward...Read more
I would give them a zero if I could. I had trouble booking my flight and then when I completed the ticket purchase the departing date was not correct. I did not notice it right away. When I called them within 48 hours they said that they could change them for an...Read more
I reserved a ticket. I put my spouse family name wrongly. They cancelled the ticket and reserved exactly that ticket for me by charging $400. They pretended this is another flight! After reservation I nouticed that was the the same flight. First agent told me I charge...Read more
I purchased two round trip first class tickets for almost $4000 for my daughter and her husband who has been deployed for 10 months. This is a missed Thanksgiving, Christmas, New Years, Anniversary and Birthday gift. We needed to change the dates (only) and when I...Read more
Cheapoair - I lose 300 dollars in 5 minutes.
I’m making mistake with the route, when I received booking confirmation I saw the mistake and I called the customer service for fix the mistake but they cannot fix it. They make me a charge 300 dollars for cancel the mistake. I lose 300 dollars in 5 minutes.
I booked a reservation. Paid in full. Received an email later that the trip protection policy was declined by my credit card company. Then I received a message saying that there was a "partial" decline in the overall charge, and even though I was issued a ticket, I...Read more
I didn't like
- Patronizing representative and dishonest business practice
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