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Pissed Consumer Interviews ?

Before purchasing a ticket from Turkish Airlines through Chep O' Air travel agency, I was waiting for US Citizenship and Immigration Service (USCIS) for a date for my Citizenship interview. Since I did not have the exact date for interview, I requested an open date for my return flight from Mumbai to San Francisco. The travel agency told me that Turkish Airlines does not offer open return ticket and I must have a return date. However, if I need to change the return date for US Citizenship interview, they promised that there will not be any extra charge. Based on this, I purchased a round trip ticket. However, before traveling, I received a letter from UCICS with an interview date of August 29, 2017. Unfortunately, Turkish Airlines charged me $490.00 extra to change the date and I had to spend additional money from my pocket in Istanbul.
USA citizen way from this band of cannibals. They stole from me $1750 and make my vacation *** Make this company viral in social media to stop their criminal activity. I don't wish my enemy to book ticket in this company. They don't speak English and don't have an...
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1.0
#1381263
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Cheapoair - Points expiration

My points recently expired, is there any way that i can redeem them?
#1380778
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they have good deals but their customer serivice needs to know prices can also go up and down I try to book a flight on a deal it was online it got away so I call customer service and they said price will up more so book it now on behalf of that unknowable agent I...
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1.0
I didn't like
  • Misleading policy regarding changes
#1377710
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If you make a typo, they charge you to fix it....even if you call right away...although their site actually says you can cancel without penalty within 24 hours of making the booking...I will never use them again...calling the airlines directly (or booking online at the...
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1.3
I didn't like
  • Misleading policy regarding changes
  • Language spoken
#1371779
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I purchased 2 international tickets thru cheapoair.com. after finalizing the purchase, not long after that a representative called and trying to sell us upgrade on the guaranteed seat. The representative said that it's already included in the ticket price, but actually...
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1.2
I didn't like
  • Ripping people off with misleading information
#1366976
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CheapOair, never again, lost over $1500 on a flight when I only wanted to cancel a leg of my trip, they would not work with Lufthansa to cancel a leg of my trip, trip went like this: dublin, munich, athens, then on to Malta through Frankfurt to Malta and back to...
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#1361581
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My credit card has been charged by CheapoAir an unauthorized amount of $15. This charge is a commission charge that was NEVER indicated to me anywhere on the website when I booked this flight that I would later be charged a "commission charge". It's complete *** I have...
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1.0
I didn't like
  • Fact that they charged me additional money on my credit card
#1352714
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They ask you if you want to book insurance, on the checkout page when you're confirming flight details. I said yes, then after I paid for my tickets, an agent from cheapo air called us and pushed extra travel insurance. Well I have a death in the family and her funeral...
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2.2
I liked
  • How cheap they are comparedto everyone else
I didn't like
  • Deceptive business practices
  • Dishonest about flight insurance not covering basic flights
  • Playing games
#1345206
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Cheapoair - Frauds and thugs

They have charged twice my account i have book flight for 400 usd they charge the same amount but then again they charged me 1300 usd when i asked customer service they refused to charge any money then i complain in my bank and raise the issue after one one they accepted and refund
2.1
Details
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Value for money
#1344062
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I booked a flight from Brisbane to Rio De Janerio with Chepoair and they charged me USD instead of AUD. I use skyscanner.com.au to find the flight i want as they advertise the prices in AUD. When I found the flight at the price I wanted, I clicked the link for the...
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1.0
#1340362
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