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My flight was booked a few weeks ago and I had no idea when you put the dates in for your flight that two of the first flights you can get are not the dates you picked out. So I had to call customer service and make changes. She was hard to understand. She did tell me...
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1.0
#1174242
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I had over 4000 points a few days ago and they just vanished! I've never been able to figure out how to redeem them anyway so no big loss. You have to magically come into possession of a Cheapo Air gift card somehow to get them and I've never come across details on how...
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4.3
I liked
  • Great prices
  • Great prices on flights
#1172362
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I booked travel to INDIA through CheapOair from canada During the delay @ customs connected flight got missed from MUMBAI(JET).. waiting for almost 11 hours,JET not able to provide a single seat to kolkta,so I had to bought another flight via Delhi to come down to...
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Anonymous
anonymous

Sounds like your delay in customs caused the whole down ward slide....but I don't feel this is solely cheapoair doing...

1.0
I liked
  • Very very frustrating
  • Deceptive business practice
I didn't like
  • Policies and lack of transparency
  • Money loss
  • Change of reservation
#1172203
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Cheapoair - Absolutely Horrible

Cheapoair
#1173729
1.0
Details
Dealing with Cheapo Air and Frontier Airline has been the worst experience I’ve ever had! DO NOT USE THEM!!!!
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Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
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Value for money
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Cheapoair - Ripped off

Cheapoair
#1157740
1.0
Details
I ordered round trip tickets online by debit card. less then an hour later I called the company to cancel the reservation. They said ok, and charged me 75 Dollars for canceling. Terrible policy because other web sites allow you to cancel within 24 hours with no charge.
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Exchange, Refund and Cancellation Policy

Cheapoair is a scam

Cheapoair
#1156674
1.6
Details
I booked and paid for flight fares on cheapoair. I never received a confirmation on my email. I ended up booking another set of flight fares from Expedia with no problems. Beware of CheapoAir!!!! Complete scams!!!! They kept telling me they would send me the confirmation booking and never got them. I’ve attached charge statement.
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Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
Price Affordability
Product or Service Quality
Staff
Value for money
Website

CheapOair is really cheap-getting a refund is impossible

Cheapoair
#1152901
‪A company that don’t see you as a valued customer is @CheapOair. After 2 phone calls; negotiations starting from $75 ending at $15 to cancel an airline ticket made within 4hours. There is no 24 hours cancellation! I wish I had done #Googlesearch #speaksvolumes #hiddenpolicies‬ #taking my business elsewhere #nomoremoneyforthiscompany
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My daughter booked travel to South America through CheapOair. When she called the airline to reconfirm her flights, she found out that her first flight had been canceled. No email from CheapOair to alert her about the cancelation. If she had not called the airline...
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Anonymous
cheapoair

Called passenger again and she said she has already purchased new ticket and want refund on this one for one sector which is cancelled.So,advised her we will email the airline...

1.4
#1170242
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I went in to their site to compare prices. I enter basic information to see what my total cost would it be after taxes it was too much plus it had a stop over so I decided to not book the flight and i exit their site. 3 minutes later I get a credit card warning for a...
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Anonymous
anonymous

If you had no intention of purchasing the tickets, why would you enter in your credit card information????? it's not needed just to check pricing..looks like you changed your ...

1.0
#1168795
Reply to reviews
do not use this cheap-o-air. it's a scam. they change dates of fly after getting your credit card info. you try to cancel recervation, they confirm it, but still try to charge you for junk tickets and cancellation fee {{Redacted}}
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Anonymous
BOB

They don't make changes to your dates, you simply got caught in their flexible date option which they are known to provide a an alternate date for a cheaper fare, you over loo...

#1167061
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I booked online and once I reviewed my confirmation email I realized my return flight was on the wrong day due to the “show alternate dates” set as the default. I called to change it less than an hour later and they wanted to charge me more than what was quoted online...
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1.0
#1166857
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Paid CheapOair for a service they did not deliver. More than two months now waiting for my refund. I booked and paid for two international flight tickets on June 26, 2017, for my wife and son. They were scheduled to leave on October 29, 2017. It was re-scheduled by...
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2.5
I liked
  • Competitive prices
  • I could buy one roundtrip ticket from two airlines
#1166128
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I bought a ticket in Sept 2017 my plans changed and I needed to cancel it In early October I cancelled it was charged another 250 for that privilege then I was told I needed to wait 60 business days for the refund I called on Dec 23 the day after 60 days and was told...
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#1165385
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CheapOAir double booked my card and will not fix the situation. I have to dispute it with my credit card. Day of noticed double charge, they said it was a soft charge and it would be removed. Then it became a full charge. I called them to complain, they said the...
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#1161916
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