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Pissed Consumer Interviews ?

Before purchasing a ticket from Turkish Airlines through Chep O' Air travel agency, I was waiting for US Citizenship and Immigration Service (USCIS) for a date for my Citizenship interview. Since I did not have the exact date for interview, I requested an open date for my return flight from Mumbai to San Francisco. The travel agency told me that Turkish Airlines does not offer open return ticket and I must have a return date. However, if I need to change the return date for US Citizenship interview, they promised that there will not be any extra charge. Based on this, I purchased a round trip ticket. However, before traveling, I received a letter from UCICS with an interview date of August 29, 2017. Unfortunately, Turkish Airlines charged me $490.00 extra to change the date and I had to spend additional money from my pocket in Istanbul.
Paid for 4 seats together. 9 months prior to flight. Was unable to get any seats. Talked with supervisor who informed me that I paid for 4 seats and I would have 4 seats. All lies. We did not have seats. They refunded the money I paid for the seats together. Did not...
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#1400240
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Cheapoair - Bait and Switch Ads
Cheapoair - Bait and Switch Ads
I just received this ad on my computer. It is from CheapOair. AD says $156.40. RT SFO SAN FRANCISCO TO AUCKLAND AKL (New Zealand) So I called and there is no such fare. The time availability for this tickets is April 2018 - May 2019. That is 7 months. I immediately...
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#1394938
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Cheapoair - $25 to change first name from Chuck to Charles !??!?!

I booked a vacation flight to Las Penas in S. America and i saw your booking name and address had to be exactly like yourID or Passport. I immediately called to change this because there was no option to do it online. The rude customer rep said there was a $25 dollar fee because they had to redo the entire reservation...i fou d this highly suspect. Shady company. Hope they get sued.
#1389992
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Cheapoair - Reward points

I’m trying to use all of my rewards points to book my flight each is worth $5 but it’s only letting me use one of them.
#1389124
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Had to call an agent because the website couldn't remember my selections. Had to cancel due to illness and the merry-go-round started. The call center is in the Ukraine. 1st agent was so poorly trained with a terrible accent, I had to hang up and call again for another...
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1.8
I didn't like
  • Customer service in ukraine
#1388015
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They charge you for carry on as well as stowed luggage, tack on charges for insurance without providing policy, make you wait 15 minutes and then refuse to transfer you to a supervisor and worst of all, have a malfunctioning web page which garbles your name and forces...
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#1387982
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USA citizen way from this band of cannibals. They stole from me $1750 and make my vacation *** Make this company viral in social media to stop their criminal activity. I don't wish my enemy to book ticket in this company. They don't speak English and don't have an...
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Anonymous
parker

So they stole your money , what they came to your house took out your credit card and made a trip for themselves.....that statement is about as dumb as it gets. You made a res...

1.0
I liked
  • No much to like
I didn't like
  • Waiting for them to fix the problem
#1381263
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Cheapoair - Points expiration

My points recently expired, is there any way that i can redeem them?
#1380778
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they have good deals but their customer serivice needs to know prices can also go up and down I try to book a flight on a deal it was online it got away so I call customer service and they said price will up more so book it now on behalf of that unknowable agent I...
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1.0
I didn't like
  • Misleading policy regarding changes
#1377710
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If you make a typo, they charge you to fix it....even if you call right away...although their site actually says you can cancel without penalty within 24 hours of making the booking...I will never use them again...calling the airlines directly (or booking online at the...
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1.3
I didn't like
  • Misleading policy regarding changes
  • Language spoken
#1371779
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