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had to cancel due to medical reasons. had to pay $50 dollars per person to cancel a non-refundable ticket inorder to apply for the insurance that I paid for. I can understand paying to change a ticket, but not to cancel a non-refundable ticket. Since it is...
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Anonymous
Youseff

Cheapoair is the travel agency, not the airline, and they do not get to keep your money. The money is usually held for you for 1 year as a credit with the airline you are flyi...

#1239177
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I was purchasing a ticket for my mother-in-law and entered her information as the flyer in CheapoAir's web site. I went ahead and ordered the ticket, but when I reviewed the ticket details in my email, my name was transcribed as the traveler. Their email conveniently...
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#1237874
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Cheapoair - Bad customer care!

do business somewhere else regardless of the price. I was scewed out of 600 bucks because of a inexperienced customer care employee. Told me I would receive two free checked bags per ticket. After paying a 100 bucks each for our bags to fly out of the country we realized Saving a few bucks on tickets was not worth it. Sorry CheapOair y’all stink at customer care.
1.0
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Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
Price Affordability
Product or Service Quality
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Value for money
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#1237685
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They lure you into their cheap tickets, and free refund (which is not exactly free). Tried to cancel my tickets 15mins after i bought it and they charged me a cancellation of 75 dollars. On top of that, now i have been charged 75 dollars and my flight is still booked...
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1.6
I didn't like
  • Ommission of many details
  • Very bad customer service
  • Refund policy for cancelled flight
#1234344
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Cheapoair on their website advertised and quoted oneway international ticket from BDQ (Vadodara, India) to SFO (San Francisco, USA) as one price of $703 per ticket. The entire ticket was quoted as one single journey. The itinerary required me take China Eastern airline...
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2.0
I liked
  • Was supose to be cheapest
I didn't like
  • No refunds
  • Lack of assistance and lack of information given to customer
  • Dishonest not fully disclosed advertisement
#1233999
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Cheapoair - Brandybeckworth pissed person

Cheapoair - Brandybeckworth pissed person
How do you a negative on a pre paid social security direct Express card
1.0
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Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
Price Affordability
Product or Service Quality
Staff
Value for money
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#1227622
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Cheapoair - -$538 credit card how

Pre paid direct Express card has a -$538 bal I called the number on the back that said cheapoair chared me 2 times for the ticket on a prepaid card really I can't even use 1
#1227620
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Cheapoair - Double charged and don't want to give a refund when thay cha

The guy I talked to was rude and double charged me and made my ticket non refundable too
1.0
Details
Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1227576
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I booked via CheapOair (booking #46194648) a pair of round-trip coach tickets between SFO and CHS. I later asked CheapOair to upgrade the tickets from coach to first class. I verified with the airlines (American and United) that they charge no penalties for such an...
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2.4
I liked
  • Facile website
I didn't like
  • Fraudulent overcharge
#1227112
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We were planning a short trip to the Carribean. Within a few hours of making the reservation I discovered an erroneous middle initial appeared in my wife's name on the Cheapo Air reservation. I called them and was informed there would be a $75 cancellation and...
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3.4
#1226692
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