CheapOair

I brought the ticket as a Christmas gift for my brother as a surprise gift who has a birthday on the date of his flight he decided just that he wanted to stay longer than a weekend so I just wanted to extend his flight. The price to change the is unreasonable $157.

Just to extend the departure date Ive already paid $297 for the trip itself Ive tried talking with a agent about the possibility of just comparison of price of a one way compared to a one-way ticket the cost was only $ 99 for a later date. I feel this is a way of cheating customers by not disclosing the fees for cancellation and not able to change dates at a fair price.

After cancelling three trips, I received a credit for $620, stated by an email received from Cheapoair in October 2022, stating that it had to be used by 10/19/23. I plan a trip from 10/13/23 to 10/16/23 attempting to use the credit.

I contact Cheapoair to use the credit, then I get a story from them about United stating that the credit expired in May 2023, so it's their fault. What Cheapoair does is now they tell me that they're going to get me a new ticket but I had to pay $55 in addition to a credit that I already had (in which the credit should've paid for my ticket only) in order to get the ticket but stated that they would give me a refund of $271.15, stated in another email, to be sent to me within 10 business days. I check my bank account and only $170.60 was sent. I call Cheapoair about them about the remaining $99, now they tell me that "oh, we sent you $55 and $45 in May 2023" (that had nothing to do with the current refund stated on the email), so the $170.60 is what was sent.

So they had me pay an extra $55 to get a whole new ticket and then short me on a stated amount that was told to me by email and saying that I've been paid in full, you better believe I'm giving them a horrendous review and I will never use their services again!! Dont ever use this service that won't pay you any adequate refund(s), look elsewhere, please!!!

They do not listen to customers, nor our kind, nor tried to solve resolutions but instead, theyre just in for the money, because there is no compromise. They are not helpful at all and majority of the time they refuse for you to speak with a supervisor because I would have to constantly ask them several times to speak to a supervisor, and a supervisor wont even be of assistance.

Even though I told them because of the fibromyalgia, spinal stenosis, history of seizures, arthritis, and cerebral palsy, I am unable to take the flight, because a majority of my disabilities are having flareups like the fibromyalgia and the finals stenosis, which makes it nearly impossible to walk at times. I tried multiple times to add my wheelchair so that I could still fly , but instead they wanted to charge me about double the amount and I am on a fixed income. This is the reason why I believe I should have a full refund and that the credit should not only be for one airline but it should be exclusive because it shouldnt be Just for one particular airline and just be a credit for multiple airlines for which ever one would suit a customers need. I would never deal with cheapo air.

They were very discriminating and harassing. I asked for a full refund because I felt like I was being taken advantage of , and that there was no understanding and no resolution despite my disabilities.