1 comment

I tried to change my flight from Tampa as the person who was to drive me became ill so I changed my flight from Tampa to Sarasota but what a big mistake that was, I phoned C heapOair the day before my flight to see if they could get me a better time from Sarasota but to many stops also I mention my problem and to make sure my flight was rebooked from Sarasota he said he would cancel my flight from Tampa as it was an emergency flight I was as taking back because my son was being operated on the next day and it was a major operation because he had a tumour the size of a grapefruit and was not benign.I have been charged for two flights plus the fact I was charged for both bags 60.00 dollars US the person at the counter did not care one bit and I found her very rude.I have always booked with Air Canada because I think they are one of the safest Airlines, I had to cut my vacation short but that is not my concern it's the money in US dollars,I am 82 years old and it's hard enough to travel when you get people who just don't care.then when I talked to a person the next day of my flight she said my flight has not been cancelled and that you did not have cancelation insurance which I thought I had purchase is this how you make your money as much as I wish to book through CheapOair it's not worth it so far my bill 482.12 US dollars and when I convert the exchange it will work out to well over six hundred dollars that I end up paying that is not cheap air.Joanne Tufford

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $600.

Preferred solution: Let the company propose a solution.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

What is your solution I tried to send what my solution was and I clicked on send but it would not go through I am so tired of dealing with this as the stress from my son having this major operation and I cut my vacation short so to be there for him.I would like to finish my vacation as it has cost me so much in Canadian funds as I was charged for two trips I would like to be reimbursed or have a return trip to Sarasota Florida and I would like to upgrade to business class as I need assistance and prefer an aisle seat.

CheapOair Reviews

  1. 708 reviews
  2. 196 reviews
  3. 69 reviews
  4. 36 reviews
  5. 24 reviews
CheapOair reviews