Terrebonne, Quebec
Not resolved
0 comments

I bought 2 tickets through cheapoair.com one for me and my mother.They, for some reason, added a name to my mothers first name.

I asked them to correct it, obviously they refused, asked me to talk to AA before or he had to charge me a fee. I called AA, and they informed me that since it was bought through a third party they couldn't make any changes.

So I called back cheapoair.com and now there was no fee, I would have to buy a whole new ticket.I know AA accepts changes for first name it is considered a minor change.

PS : They also have hidden charges, it is not mentioned in the receipt but they charge you 18 $ for they're horrible services.

Reviewer is in unhappy mood. BTB507 stated that there is a room for improvement of not honest and poor customer service. Please immediately contact the author of this review to discuss poor customer service of airline tickets and associated monetary loss in the amount of $800. Cheapoair needs to offer any options to resolve the issue according to poster's claims.

Other people also mentioned airline tickets in their reviews. You may find this information helpful for further shopping at Cheapoair. You can also consider other companies suggested by the author: Orbitz, British Airways or Expedia.

Had an Experience with Cheapoair?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Cheapoair - Bad service/luggage damage Cheapoair "We had the worst flight with Turkish Airline. They had bad attitude and overall service. They also damaged two of my brand new luggage's I bought before the trip. There..." Read more Cheapoair - Incorrect flight schedule booking Cheapoair "I booked a flight with cheapoair from manila to paris. At may 14 , 2017 I contacted Them to check my return flight from paris to manila which i think..." Read more DONOT BOOK WITH CHEAPOAIR EVER Cheapoair "6/11/15: Lady from NY called this week and stated that this email below said CAN'T BOOK FOR DIFFERENT NAME BUT IT CLEARLY SILAS EMAILED: " The new ticket can be..." Read more Cheapoair - Deceit/deception when dealing with this company Cheapoair "$70 extra in unauthorized charges for so call enhanced seating fees masked as travel service fees??? Really? We were just buying tickets, not requesting any travel service. I disputed this,..." Read more Dennys Restaurant - Uneducated manager doesnt know the Dennys menu Dennys Restaurant "Sunday morning bliss...the sun hitting my face as I wake on the couch, a concoction of sweaty leather and skin joining together in harmony. I was excited, truly excited. The..." Read more Value City Furniture - Peeling "So called" leather furniture... Value City Furniture "When I purchased my what it said was leather sofa set i fell in love with it, 3 years later I see where its peeling along the seams and small..." Read more Universal Autograph Collectors Club - How not to treat your customers Universal Autograph Collectors Club "Ive been collecting Autographs for some years now 3 months ago my partner paid for a membership to the UACC it was paid through PayPal just over a month later..." Read more I Am A Mother To An Angel - NO RESPONSE I Am A Mother To An Angel "My 1st purchase was made 4/29/17. I did not start emailing request for updates on my order until 8/17. which I emailed 3 times before finally getting a response of.."There..." Read more