CheapOair - Horrible customer service / scam
I processed a ticket online and accidentally swapped 2 letters on the name. I literally called 1 min after hitting enter.
The rude agent in India wanted to charge me $50 to change. Also my military sons orders changed but they refused to allow military changes even though the airline allows. Another rude Indian female fake named “alicia” attempted to charge $200 for a change. She tried to get me off the phone belt telling me to do it through the airline.
They said they would charge the $200 and credit me if the airline credits them. Ha. This is such a scam company. Never getting another dollar from me.
Run. No customer service in United States either.
Reason of review: Order processing issue.
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