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First of all, when I saw the name CHEAPO I should have known to NOT use this site!!! I used this site yesterday for the first time and will NEVER do it again.

The site processed our credit card, and I was able to go on to the American Airlines site and book our seats. When we got to the London Heathrow airport, we were told that our travel agency cancelled due to payment! WHAT?? We did NOT receive a phone call, or email to tell us anything about this!!

So we were told to call the Cheapo site to find out what had happened. It was the site that was not able to process for no reason at all, as our bank said they had NO issues it was them!!

My next post will be to Trip Advisor where I have over 80,000 people who read my reviews. Such a disappointment.

Using this CHEAPO site made my son miss an very important business meeting. Thanks ALOT Cheapo.

Reason of review: Poor customer service.

Preferred solution: Full refund.

CheapOair Cons: Whole system.

Location: Miami, Florida

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