Not resolved

We saw the "buy one get one free" advisement from cheapoair about Maui Molokini Crater Snorkel Cruise, and my wife purchased two tickets from We were expecting to use another two free tickets for the kids but cannot find any place to input kids' names on their web page.

So we have to call them to add the kids' names into the reservation. However, we were put on hold for hours !!! It is just no way to get a person to take care of the issue. What kind of customer service cheapoair provided!

This company does not deserve your business. Do not waste your time and money!

Monetary Loss: $147.

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