Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
Price Affordability
Product or Service Quality
Value for money

Update by user Aug 23

After submitting my review, I was contacted again from customer service.This time they allowed us to change his flight to the 3rd with no additional charges.

Gaining the two days he lost with his family.This was a hassle but at least they made it right!

Original review posted by user Aug 18

My husband is in Iraq.He gets to come home for 14 days out of a year.

We booked flight, charged my card, and send email confirmation of booking number. He arrives to airport and there is no ticket for him. Plane is full! Cheap o Air books him on a flight to leave two days later.

I asked representative if they would compensate us at all. He just lost two days with his family. Representative tells me no, this was a SUPERVISOR, Jayden his first name. Brandon archer back to base and got approval to come back two days later.

Once again spoke to a supervisor, London, to switch his return flight two days later. He informed me that he would change the return date but for a $150 fee and additional airline charge fee, approximately around $500.


Review about: Cheapoair Flight Booking.

Reason of review: Return, Exchange or Cancellation Policy.

Had an Experience with Cheapoair?

Write a review


Terms of Service
Post Comment

You May Also Like

Cheapoair - Buyer Be Ware Cheapoair "Cheapoair promotes that you can cancel with in 24 hours. NOT TRUE and exceptions are not stated on the website. While searching for a flight, I was given an option..." Read more Cheapoair - Review from Saint Martinville, Louisiana Cheapoair "Booked tickets for my orphaned niece and nephews to fly from Ohio to Louisiana. Placed all their info. In the computer, paid and received my itenarary. Unfortunately because the oldest..." Read more Cheapoair Flight Booking Review Cheapoair "I bought three tickets from Hong Kong to Ha Noi and then I had to cancel, the company said it would email me your refund amount is $ 698.44 Us..." Read more Cheapoair Deceit Cheapoair "I booked a flight for $506.11. I unfortunately had to cancel, because the work trip was no longer happening. I called to cancel and they mentioned there would be a..." Read more Thrifty Propane - Problem with delivery driver's capabilities and Thrifty's no response attitude. Thrifty Propane "I have, for the last 2 years, had a delivery driver that either can't backup the truck properly or simply doesn't care where he puts it. The first episode was..." Read more Under Armour - Valsetz tactical military boots Under Armour "These boots were regularly priced for about $ 130 and were on sale for about $ 120. I work in security and do a lot of walking so I bought..." Read more Swagtron sent me a dangerous unit, refused to take responsibility afterwards Swagtron "I sent in a swagtron scooter for tire replacements in August. They sent me back my unit with multiple unauthorized repairs done, including a replacement engine with fewer gear options...." Read more Wayfair - Bed bugs Wayfair "I purchased a upholstered bed frame from wayfair. Put it together with ease and it was beautiful. Fast forward a few months and myself and my kids started getting welts...." Read more