Case number: 100048****5751
To Whom It May Concern:
Back on February 16, 2021, Tuesday I purchased a ticket for my friend as an emergency due to
her father passed away. The flight was from charlotte to manila thru a cheap o air agent by
After I purchased it online, I was checking the email for the confirmation of the
itinerary but never received so I decided to call the agent of cheap o air and he said to wait for 30
minutes but still didnt receive it at all also did check the junk or spam folders but there was no
email at all even on the next day. So, I decided to call the capital one customer service and
explained to her about a certain matter and to dispute the transaction as I stated above.
After I dispute the transaction of cheap on air, I purchased a ticket from charlotte to manila thru
japan airlines because she needs to be back home immediately and she has been swab test good
for 72 hours only.
Product or Service Mentioned: Cheapoair Customer Care.
Preferred solution: resolve dispute transaction charge to capital one as per attachment..
CheapOair Pros: Frustrating and disappointed.
CheapOair Cons: Inconsistent charges.