Not resolved

Cheapoair Booked me on a return flight from Newcastle,England to London ON MY ITINERARY and Booking but when I got to the airport, the flight was not booked as I had booked before..

They neglected to book the flight even though it was on my PAID flight. I had to pay for another change in ticketing for the next day and also had to stay in a hotel. More charges to my CREDIT CARD! .

I filed a claim with them to refund my money for the extra charges. It has now been a month but no money has been refunded, They say it will take 12 WEEKS to return my money. and these people never return your phone calls! Worst customer service I have ever had!!

Dont waste your time in this Company!

They suck at everything!

Review about: Cheapoair Flight Booking.

Monetary Loss: $330.

Had an Experience with Cheapoair?

Write a review


Terms of Service
Post Comment

on my way back to Newark, New Jersey . I show up at Cairo @ 4:00 AM to find out that my name was not listed , I have a ticket number but no seat and had to wait 5 hours for Lufthansa's office to open . I was told that someone changed my class from whisky to whatever !!!sorry it is cheapoair mistake..I'v spent 5 days on the phone, internet beside chatting overseas trying to explain my problem to customer service, finally I got the answer and had to take 27 hours trip to be in US, Now I'm suing Cheapoair for wage lose and expens. Bad Company.

my booking # is 7223897.

tkt # 016-8638698447


Giving an update on my complaint.I contacted randrews@cheapoair.

This person says how sorry they are and that they will "prioritize the refund. It has been 6 weeks and still no money. WEll, I have emailed this person everyday and no response and The escalation team is still not returning any of my calls. dont use this company for anything.

Like I said they sucks at everything.

including the people who are the customer reps.Cant even understand them.


I am very sorry to hear of your inconvenience. Please contact me directly, and I will certainly look into the delays. My email is:

place your 7 digit booking number, and BLOG in the subject line.

You May Also Like

Cheapoair - Flight Booking Review from San Juan, San Juan Municipio Cheapoair "I had a bad experince i book a fligt from grands rapids to PR and they send my son to lansing MI is not fair 8-18-16 please help me he..." Read more Cheapoair - Being rejected on board because of lack of information clarity Cheapoair "To whom it may concern, I am writing this letter with more than extreme disappointment, as I was rejected boarding on the flight EK343 from Dubai to Auckland due to..." Read more I was making my travel reservations on Cheapoair for my trip to Boston- Athens, Athens-Santorini and Santorini-Athens and Athens-Bos. As I had to make separate reservations Bos-Athens-Bos, Athens-Sant Cheapoair "I was making my travel reservations on Cheapoair for my trip to Boston- Athens, Athens-Santorini and Santorini-Athens and Athens-Bos. As I had to make separate reservations Bos-Athens-Bos, Athens-Santorini-Athens for the..." Read more Cheapoair - Incorrect flight schedule booking Cheapoair "I booked a flight with cheapoair from manila to paris. At may 14 , 2017 I contacted Them to check my return flight from paris to manila which i think..." Read more Harbor Freight Tools - Very Upset Harbor Freight Tools "Hi i hope this is read by the right people! I work at HFT for 6 years no problems always had hrs to work loved going there to work but..." Read more Firestone Complete Auto Care - Wynnwood Firestone State Inspection Scam Firestone Complete Auto Care "1. They choose something, for a fail, they thought the customer would not be able to check while driving or upon parking: a fool-proof scam. It has happened each time..." Read more Another Tophatter Screwup Tophatter "ILess than a week ago I bid and won a beautiful and bright, colorful Indian tapestry of an Elephant. What Bluelans sent was a cheap, thin small totally wrong item..." Read more Universal Autograph Collectors Club - How not to treat your customers Universal Autograph Collectors Club "Ive been collecting Autographs for some years now 3 months ago my partner paid for a membership to the UACC it was paid through PayPal just over a month later..." Read more