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Summary of Cheapoair Customer Service Calls

265 TOTAL CALLS
88% SUCCESSFUL CONNECTIONS
09:12 AVG CALL DURATION
3% ISSUES RESOLVED

Customers Contact Cheapoair to Ask about:

Return/ Replace:

  • “To change return flight”
  • “Trying to change a my date of return from london”

Cancellation:

  • “Cancellation”
  • “Modification or Cancellation of Booking”
  • “Tckt got cancelled without inform”

Refund:

  • “Refund”
  • “Need to know about refund”

Payments and Charges:

  • “Billing problems”

Other:

  • “Ticket inquiry”
  • “Change name”
  • “Checking luggage policy”

About Cheapoair

Top 5 Likes about Cheapoair

Cheaper price, Idea of cheap travel, Reasonable price they lure you into their snatchcave, Price, How easy the website was to use

Top 5 Dislikes about Cheapoair

Bad customer service, Outsourced call center, Unhelpful phone center, Inconsistent charges, Hidden fees

Top 5 Related Companies

Fareportal, OneTravel, Travelong, Royal Scenic, Dukes Court Travel

Summary

Cheapoair.com is a website that consolidates airfares, hotels and vacation package information from numerous sources. The company is located in New York, New York. Cheapoair is a trade name of the Fareportal Inc. Cheapoair offers a huge selection of cheap plane tickets, airline tickets and cheapest airfares. Site offers an easy way of vacation planning and booking the tickets online. Cheapoair provides business class fares, first class fares, a number of different top deals, weekend getaways, seasonal travel tickets, tickets for international flights, for Europe flights, Caribbean flights, Mexico flights, domestic flights, Canada flights, and so much more. In addition, Cheapoair offers different travel resources, travel tips, it provides airline codes, news, travel glossary and many other things available on Cheapoair.com.

Cheapoair reviews and complaints

Cheapoair is ranked 103 out of 561 in Travel Agencies category

Area Served

Asia, USA, Worldwide, Canada

Payment Methods

VISADiscoverMasterCard

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Cheapoair Stats

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Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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