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Contact CheapOair Customer Service

How to Reach a Person at CheapOair

Verified Contact Information

Toll-Free Number:

  • 1-800-566-2345
Call Now
Send Message

Customer Service:

  • 1-888-766-3163
    Canada (English)
  • 1-855-437-2161
    USA (Flights)
  • 1-888-525-7569
    USA (Spanish)
  • 1-845-848-0233
    WhatsApp
  • 1-212-478-0335
  • 1-845-848-0154

Complaints/ Feedback:

  • 1-646-738-4820

Customer Service:

android_feedback@fareportal.com
Mobile App
pmp@cheapoair.com
To invoke the PMP

Discounts/ Rewards/ Cashback:

rewards@cheapoair.com
Rewards

Legal:

privacy@fareportal.com
Privacy Inquiries
legal@fareportal.com

Media:

advertising@cheapoair.com
Advertising Inquiries
lsaffiliates@cheapoair.com
Affiliates
sm@cheapoair.com
textalerts@cheapoair.com
SMS Alerts
feedback@cheapoair.com

CheapOair Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular CheapOair Phone Number
1 (800) 566-2345
Average Hold Time
00:02:13
Average Calls duration
6 minutes
Most Popular CheapOair Email Address
textalerts@cheapoair.com
CheapOair Live Agent Availability
30% of callers successfully reach a real person
Issue Resolution Rate
Low (8% reported full resolution)
View full overview

How to Contact CheapOair Customer Service?

The Cheapoair customer service number is 1-800-566-2345, available 24 hours a day, seven days a week, and toll-free. No matter what time of the day, you can dial this phone number and get the necessary assistance from the customer service team. Alternatively, Cheapoair hosts two other dedicated numbers for its flights and hotel services. For issues related to hotel services, you can dial the phone number – 1-888-437-2520. All these phone numbers directly connect you to Cheapoair customer service so that you will get all the necessary assistance to fix your trouble instantly.

In case you cannot connect with Cheapoair customer service using their phone numbers, you can also contact the customer service via their official website. To get assistance from Cheapoair website, you first need to visit their official website and navigate to the “Customer Support Section.” On this page, you will find many of the most commonly asked questions many customers face. Whether it is about payment queries or understanding promotional offers, you can see all the FAQs on the Customer Support page. The FAQ section should be beneficial for self-service with a wide range of issues that you might face with Cheapoair’s services. Alternatively, you can email your questions to feedback@cheapoair.com or textalerts@cheapoair.com.

Suppose you would like to get real-time assistance from Cheapoair customer service, but you do not prefer to get on a phone call. In that case, there is a Cheapoair contact feature called live chat offered by Cheapoair to make it convenient for their customers to reach out to their customer service team. To initiate the customer service chat feature, head to the official website and click on the blue-colored chat icon at the right corner of the homepage. Once you click it, Helen, Cheapoair’s virtual assistant, will greet you, and you will be presented with the help option. You can either get your problem fixed by the virtual assistant or request Helen to connect you with the live chat agent from the customer service team. Once you ask for the connection request, you will have to provide an eight-digit booking ID and the email address you used to make the booking. You might have to wait a while to talk with a live chat agent.

PissedConsumer Club

Contact Information

CheapOair Website:

CheapOair Help Center:

Corporate Office Address:

Fareportal, Inc.
137 West 25th Street, 11th Floor
New York, New York 10001
United States

How Customers Rate CheapOair Support?

3.9 / 5
Needs improvement

Based on 9K calls to CheapOair customer support through PissedConsumer.com and 12 survey responses.

Total Calls
9K
Avg Call Duration
06:35
Issues Resolved
8%

Why Customers Call CheapOair?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 28%
  • Return/ Replace 18%
  • Request for Information 17%
  • Activation/ Cancellation 12%
  • Refund 8%
  • Payments and Charges 7%
  • Product/ Service 4%
  • Booking and Reservation Issues 2%
  • Cards 1%
  • Shipping and Delivery 1%
  • Account <1%
  • Staff <1%
  • Website/ Application <1%
  • Fraud & Security Issues <1%
  • Streaming Services <1%
  • Claims & Legal Issues <1%

Customer Inquiries & Issues

28%
  • "Query"
  • "Book flight"
  • "I deleted my ticket by mistake"

Return/ Replace

18%
  • "Change of itinerary"
  • "Flight Change"
  • "Change flight"

Request for Information

17%
  • "Confirm baggage fee"
  • "Flight questions"
  • "I need assistance"

Activation/ Cancellation

12%
  • "Cancel tíquets"
  • "Need to cancel flight"
  • "Flight cancellation issues"

Refund

8%
  • "I needed a refund for a sit , on America Airlines"
  • "Refund"
  • "Have not been refunded full amount of what my credit card was charged"

Payments and Charges

7%
  • "booking payment method"
  • "Charged my card"
  • "Declined payment request for 24 hour extension to address credit card issue"

Product/ Service

4%
  • "Insurance claim"
  • "Book tickets"
  • "To book a flight"

Booking and Reservation Issues

2%
  • "Flight"
  • "Book a flight"
  • "Reservation issue"

Cards

1%
  • "Process card for payment"
  • "Credit Card"
  • "Because I booked a flight to Washington DC in July and booked a car rental through Avis and I used a visa credit card and I need to get all the information about the whole booking"

Shipping and Delivery

1%
  • "Flight delay"
  • "About flight delay"
  • "Delayed car rental pick up"

Account

<1%
  • "I did not book this trip/ on my affirm acct"
  • "Identity theft. Someone opened an account in my name."
  • "Verify payment"

Staff

<1%
  • "Poor customer service"
  • "emergency emergency need to speak to Customer Service"
  • "Customer service"

Website/ Application

<1%
  • "I felt like the website was not upfront about how much it was going to charge me"
  • "Mobile app problem"
  • "November 2002 and December two wheelchairs at beach landing and departure site?"

Fraud & Security Issues

<1%
  • "Possible scam"
  • "Scammed"

Streaming Services

<1%
  • "Whatvto know if incan rebook my flight wihout paying fees"

Claims & Legal Issues

<1%
  • "Accident"

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Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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