Contact CheapOair Customer Service
CheapOair Phone Numbers and Emails
Toll-Free Number:
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(800) 566-2345USA (English)
Customer Service:
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(888) 766-3163Canada (English)
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(888) 437-5266Canada (Flights)
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(888) 232-9556Canada (Hotels)
CheapOair Emails:
CheapOair Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
CheapOair Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call CheapOair is 8005662345. 79% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 56% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as CheapOair may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
CheapOair Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call CheapOair is 8005662345. 79% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 56% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as CheapOair may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call CheapOair mainly because of return/ replace, request for information and activation/ cancellation.
7% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact CheapOair is textalerts@cheapoair.com. 75% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
CheapOair Website:
CheapOair Help Center:
Corporate Office Address:
How Good is CheapOair's Customer Service?
Summary of CheapOair Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call CheapOair?
Return/ Replace Question:
- “Change of email address”
- “To change the date of a booked ticket”
- “To change flight date”
Request for Information Question:
- “Can I carry on my laptop and a book”
- “Reschedule flight”
- “Checking on”
Activation/ Cancellation Question:
- “Cancel flights”
- “Cancellation”
- “Cancelled flight”
Refund Question:
- “Refund”
- “Refund of money”
- “I paid for a seat and I m not getting the seat they claim you didn’t pay for it I want my money back asap”
Payments and Charges Question:
- “Billing”
- “Unauthorised payment”
- “Pay the bill”
Product/ Service Question:
- “Booking issues”
- “Flight insurance”
- “To book a airplane ticket”
Cards Question:
- “Credit Card”
- “Because I booked a flight to Washington DC in July and booked a car rental through Avis and I used a visa credit card and I need to get all the information about the whole booking”
- “Lost my credit card”
Shipping and Delivery Question:
- “Booked With cheapo air and they booked American Airlines. Flight was delayed three hours and got a ticket for the next day.”
- “Didn't receive email confirmation”
- “Haven't received itinerary for flight booking”
Account Question:
- “Reservation code”
- “I need a copy of my itinerary sent to my email. Regarding flight on Saturday. I need to take oxygen on the plane and I have to have my reference number.”
- “I have problem to go to my account”
Staff Question:
- “Poor customer service”
- “Emergency emergency need to speak to Customer Service”
- “Customer service”
Website/ Application Question:
- “I felt like the website was not upfront about how much it was going to charge me”
- “Mobile app problem”
- “November 2002 and December two wheelchairs at beach landing and departure site?”
Other Question:
- “Name”
- “Rebook my ticket”
- “Problems whit my flight”
Compare CheapOair Customer Service To
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