Contact CheapOair Customer Service
CheapOair Phone Numbers and Emails
Toll-Free Number:
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(800) 566-2345USA (English)
Customer Service:
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(888) 766-3163Canada (English)
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(888) 437-5266Canada (Flights)
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(888) 232-9556Canada (Hotels)
CheapOair Emails:
CheapOair Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
CheapOair Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call CheapOair is 8005662345. 80% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 59% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 6 minutes.
Be prepared for the call as CheapOair may ask you for the following information to identify you as a customer: first and last name, phone number or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
CheapOair Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call CheapOair is 8005662345. 80% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 59% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 6 minutes.
Be prepared for the call as CheapOair may ask you for the following information to identify you as a customer: first and last name, phone number or email.
People call CheapOair mainly because of return/ replace, request for information and activation/ cancellation.
7% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact CheapOair is textalerts@cheapoair.com. 76% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
How to Contact CheapOair Customer Service?
Most Popular Number:
| Total calls: 6 382 | Issues resolved: 207 | Last call: Feb 7, 2026 |
Contact Information
CheapOair Website:
CheapOair Help Center:
Corporate Office Address:
CheapOair Customer Service Reviews
It would take me 10 pages to list my experience with this terrible company. i have used this site many years back and had no problem.
I don't know what changed , but they certainly don't believe in good customer service anymore. I booked my flight in March for a June travel, and my experience was a nightmare. For 3 months and countless long holding phone calls with them telling me everything was ok when it was not!!! I finally contacted the airlines, and they straightened it out.
I had to pay more money for the seats I had already paid cheap o air for . Two days before my trip I contacted cheap o air to make sure it was all set, to be notified they said, that I had put the wrong birthdates with myself and my family members traveling with me. How ridiculous is that?. They made the mistake again.
I know the birthdates of my husband and children by heart!!! That was only one mistake they made out of so many. their solution was to cancel my reservation and rebook me, but at the current rate which was double of what I had already paid. I had had it, I said don't do anything , I contacted American Airlines, and they fixed everything.
I have cancer, and the stress they put me through gave me countless migraines and emotional stress. this trip is to see my new great grandbaby.
I don't know if I will be able to make the trip again, but it will definitely NOT be with cheap o air!!! EVER!!!
The representative was very knowledgeable and very polite, they knew exactly how to help me and keep me calm, thank you
How Good is CheapOair's Customer Service?
Summary of CheapOair Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call CheapOair?
Return/ Replace Question:
- “Change”
- “Change of flight”
- “Change my return”
Request for Information Question:
- “Need to talk to someone”
- “Check my ticket”
- “Help with seat refund”
Activation/ Cancellation Question:
- “Possibly canceling a flight”
- “Activation link or eSIM QR code”
- “Cancel flight”
Refund Question:
- “Refund”
- “Refund issues tied to my cancellation”
- “About refund”
Payments and Charges Question:
- “They charged me twice by mistake”
- “Fraud on my card”
- “Unauthorized charge on my card”
Product/ Service Question:
- “To book a flight”
- “Complaint”
- “Missed connecting flight due to flight delay”
Cards Question:
- “Credit Card”
- “Because I booked a flight to Washington DC in July and booked a car rental through Avis and I used a visa credit card and I need to get all the information about the whole booking”
- “Lost my credit card”
Shipping and Delivery Question:
- “Have not gotten flight itenary”
- “Delay on the flight”
- “Booked With cheapo air and they booked American Airlines. Flight was delayed three hours and got a ticket for the next day.”
Account Question:
- “Verify email address”
- “Reservation code”
- “I need a copy of my itinerary sent to my email. Regarding flight on Saturday. I need to take oxygen on the plane and I have to have my reference number.”
Staff Question:
- “Poor customer service”
- “Emergency emergency need to speak to Customer Service”
- “Customer service”
Website/ Application Question:
- “I felt like the website was not upfront about how much it was going to charge me”
- “Mobile app problem”
- “November 2002 and December two wheelchairs at beach landing and departure site?”
Other Question:
- “Problemas para hacer pago”
- “Mauvaise reservation retour et facturation siege”
- “Book flights”
Compare CheapOair Customer Service To
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