Product: Cheapoair Flight Booking Clear all filters (613 of 613 reviews match)
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Unacceptable enormous amt of time, 5+hrs back and forth w/ reps & credit card comp. (suggested a request for funds be submitted). DO NOT SUBMIT. A scam w/website and possibly some reps entering incorrect info then having reservations purposely declined so addition...
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1.5
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Cheapoair Flight Booking
#1249661
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Since it is non-refundable cheapoair/airline already get to keep the money, now cheapoair wants to make more money to do nothing. do not buy tickets from this company or any related company as they have a poor business practice. This is not worth the agrivation of not...
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Anonymous
Youseff

Cheapoair is the travel agency, not the airline, and they do not get to keep your money. The money is usually held for you for 1 year as a credit with the airline you are flyi...

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Cheapoair Flight Booking
#1239177
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Then she just about begs me to hold on and talk to a supervisor, tells me that I have to wait for a confirmation, tells me that the airline can't cancel, tells me that my refund will take 6 to 8 weeks...I probably missed a few. She was the rudest customer service representative ever!!! CheapoAir...
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Cheapoair Flight Booking
#1237874
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Cheapoair - Bad customer care!

do business somewhere else regardless of the price. I was scewed out of 600 bucks because of a inexperienced customer care employee. Told me I would receive two free checked bags per ticket. After paying a 100 bucks each for our bags to fly out of the country we realized Saving a few bucks on tickets was not worth it. Sorry CheapOair y’all stink at customer care.
1.0
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Exchange, Refund and Cancellation Policy
Insurance Quality
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Product
Cheapoair Flight Booking
#1237685
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Basically be ready to spend hours to get your money back from them (and even then you might not as in my case). Extremely poor communication by cheapoair, not one email stating this whole mess and helping me even find a way to get my refund back. They just don't care....
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1.6
Product
Cheapoair Flight Booking
I didn't like
  • Very bad customer service
  • Refund policy for cancelled flight
  • Ommission of many details
#1234344
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Cheapoair on their website advertised and quoted oneway international ticket from BDQ (Vadodara, India) to SFO (San Francisco, USA) as one price of $703 per ticket. The entire ticket was quoted as one single journey. The itinerary required me take China Eastern airline...
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3.8
Product
Cheapoair Flight Booking
I liked
  • Was supose to be cheapest
I didn't like
  • Lack of assistance and lack of information given to customer
  • No refunds
  • Dishonest not fully disclosed advertisement
#1233999
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I booked via CheapOair (booking #46194648) a pair of round-trip coach tickets between SFO and CHS. I later asked CheapOair to upgrade the tickets from coach to first class. I verified with the airlines (American and United) that they charge no penalties for such an...
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2.4
Product
Cheapoair Flight Booking
I liked
  • Facile website
I didn't like
  • Fraudulent overcharge
#1227112
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We were planning a short trip to the Carribean. Within a few hours of making the reservation I discovered an erroneous middle initial appeared in my wife's name on the Cheapo Air reservation. I called them and was informed there would be a $75 cancellation and...
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3.4
Product
Cheapoair Flight Booking
#1226692
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So I booked 5 people on an American flight thru Cheapo. I accidentally booked our return flight on the wrong day. I called American and they said as a result of the higher fare for the first flight and the lower fare for the new flight, the total change fee would be...
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1.0
Product
Cheapoair Flight Booking
I didn't like
  • Everything about them
#1226311
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My booked flight to Mexico to look after my elderly and sick mother had to be cancelled at the last moment as I, myself was found to have a severe medical problem.Ms Crea Allen called to declare that she was the person assigned to arrange a waiver with the airline for...
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Cheapoair Flight Booking
#1225607
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