Product: Cheapoair Customer Care Clear all filters (74 of 74 reviews match)
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Everything on their website shouts "cheap" and it even states there are no cancellation fees, that you can cancel within 24 hours.But when we tried to cancel within 30 minutes of making airline reservations, we were told that there is a $50 cancellation fee, which is...
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kartik150psm100
kartik150psm100

Thank God u understand.THIS IS A BIG SCAM FROM INDIA...THE AGENTS CANT EVEN SPEAK ENGLISH PROPERLY.ALL AGENTS HAVE TARGET TO ACHIEVE BY OVER CHARGING ALL PASSENGERSI WORKED TH...

1.2
Product
Cheapoair Customer Care
I didn't like
  • Policies and lack of transparency
#1131110
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The customer service not coprative not listining and not solving your problams and always giving hard time to customer I bought a international flight ticket and before flying due to some reason I want to cancelle the flight but they are saying I can not get any Refund...
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Cheapoair Customer Care
#1115272
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They are the worst people I ever dealt with in life I asked everybody please do not go to cheapoair airlines they take your money they don't care they don't give you back no refunds all they care about is the self they have people in customer service they cannot speak...
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Cheapoair Customer Care
#1057307
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Cheapoair - The worse possible company

#1136183
1.0
Details
Never ever buy an airticket through this company! I was forced to cancel the ticket, they charged me out of 360USD 190 USD. And, the refund will be on my account in 30-60 business days!!! Terrible, terrible experience!
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Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
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Cheapoair - Put on hold for more than an hour

#1096986
05 sep 2017 i have been put on hold for hours, still my call is not answered. I got an email regarding schedule change what do i do i cant get through them so frustrating !!!!!
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Cheapoair - Cheapo Air = Awful Service

#1095860
Worst service ever. I rate their customer service as a 2 out of 5. Certain this a direct result of *** poor leadership from CEO level.
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Cheapoair - Pissed off

#1079697
IM ON HOLD FOR 45 MINUTES IM STILL TRYING TO GET A REFUND FOR 2 MONTHS AND THEY ARE STILL NOT GIVING IT TO ME THEY KEEP SENDING REFUND TO A CLOSED BANK ACCOUNT !!!!! I WANT MY REFUND NOW !!!!!
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I call and write to CheapOair about the matter. I told them many times that i don't want a refund just the first name change of my brother. I was always reassure that it would be done closer to the date of the trip. Nevertheless i also was leaving the first week of...
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1.9
Product
Cheapoair Customer Care
#1054110
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The man I spoke with interrupted me each time I tried to ask a question, and any "answers" were given in round about way with no answer.Only solutions the man gave was to buy more expensive options and to add on to cost such as purchase the $29 to sit with your travel...
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1.6
Product
Cheapoair Customer Care
I didn't like
  • Patronizing and lying by the telemarketer
  • Someone speaking english and clearly
  • Th customer service agents and their unwillingness to help
#1032093
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Thank you for contacting CheapOair.com. We understand your concern regarding the refund. We really apologize for the delay in resolving your concern. On a priority basis we have once again highlighted your concern to our team and within next 72 hours you will receive...
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1.3
Product
Cheapoair Customer Care
#1001450
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They connect me and no response after we told them our luggage was stolen and nobody trying to help.
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Anonymous
anonymous

If your bags are stolen you file a report with the airline, not Cheapoair, they are a travel agency, not the airline. The airline will track it down it could delayed somewhere...

1.9
Product
Cheapoair Customer Care
#998719
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CheapOair service is so bad. Jan 10, 2017 when I changed flight time, Customer servicer sent a confirmed email to show me that I would be charged $320. However, next day I got a call. That customer servicer told me that charge information was wrong, it should be over...
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Anonymous
Anonymous

Just booked and paid for 2 weeks in Minorca then noticed the return flight was a week earlier. Rang up customer service to amend, told it was £25 each to alter date, when I ch...

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Cheapoair Customer Care
#991242
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Within 10 minutes of booking with CheapOair, My credit card went on a spending spree all over the place. I tried to contact customer service but that was a waste of time because they just patched me all over their overseas call center. It seemed as though it was a game...
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Cheapoair Customer Care
#988991
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literally the WORST customer service i have ever experienced.I had to cancel a trip due to the death of my father and I have already speak over 7 hours on phone calls with this horrific company and the airline to be reimbursed for the flight which I purchased travel...
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Cheapoair Customer Care
#987995
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