Product: Cheapoair Customer Care Clear all filters (86 of 86 reviews match)
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Cheapoair - Semmy

The worst representative I ever heard the worst representative
1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
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Cheapoair Customer Care
#1223532
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Cheapoair - Horrible

Customer support is located off shore, and has poor customer support.
2.0
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Cheapoair Customer Care
#1220342
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Cheapoair - Awful

Refused my request to change booking despite having insurance
Product
Cheapoair Customer Care
#1218528
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Cheapoair - Complain
Cheapoair - Complain
I’m so disappointed with the service of Cheapoair. When I bought, l asked for assistant for my parents and l paid for that. My parents are older and they do not speak English. Nobody helped them. They wasted in the middle of the way and they lost the flight. Then they...
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Anonymous
tiny

YOu do know that cheapoair is a travel agency and not the airline who left your parents sitting in the corner right? you should be blogging on the airline website for the inco...

Product
Cheapoair Customer Care
#1218503
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I have been trying to get a refund for an overcharge from CheapOair. They will deflect and not keep their word on when they will contact you back about problems. 48 hours turned into a week- 72 hours turned in 10 days, with both time it was me trying to reach the right...
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1.1
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Cheapoair Customer Care
#1210536
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I booked a package for me and my daughter with Cheapoair . Cheapoair does not refund nor can you cancell with them . A few days later they sent an email that my round trip flights were cancelled and I have to select the flights they gave me . The new flight schedules...
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Cheapoair Customer Care
#1208612
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Cheapoair - Poor customer care..... stay a way.

When I am faced with bad customer service I usually try not to use the service and move on. Cheapoair has the worst customer care and service. Just stay a way.
1.5
Details
Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
Price Affordability
Product or Service Quality
Staff
Value for money
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Product
Cheapoair Customer Care
#1199447
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Cheapoair - Worst company to purchase airline tickets

Scam you with cheap price but then charge you extra money and exploit you. I spent 3 hours on chat with them but no results. I have to spend 19 hours at shanghai airport. STRONGLY NOT RECOMMEND TO BUY FROM Them. You can't contact them by phone if you are outside from Canada.
1.0
Details
Discounts and Special Offers
Price Affordability
Staff
Product
Cheapoair Customer Care
#1176529
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3 minutes later I get a credit card warning for a large Purchase on cheapoair. I called cheapoair to clear the matter when I spoke to the customer service rep she told me there is ni refunds. I told her that I never finished doing the reservation she said that there...
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Anonymous
anonymous

If you had no intention of purchasing the tickets, why would you enter in your credit card information????? it's not needed just to check pricing..looks like you changed your ...

1.0
Product
Cheapoair Customer Care
#1168795
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Paid CheapOair for a service they did not deliver. More than two months now waiting for my refund. I booked and paid for two international flight tickets on June 26, 2017, for my wife and son. They were scheduled to leave on October 29, 2017. It was re-scheduled by...
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2.5
Product
Cheapoair Customer Care
I liked
  • Competitive prices
  • I could buy one roundtrip ticket from two airlines
#1166128
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