2.4
Details
Additional Fees
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Website
2 comments

I booked an international flight with with CheapoAir, was shown the final price of the tickets and then on the last page, they sneaked in the seat assignment fee of $27.97 in the total. They hide that fee under "Taxes, Surcharges and Other Charges inclusive of Seat Assignement Fee". This may not be illegal but this surely isn't being clear and upfront.

The most frustrating part is that you can choose your seats for FREE from airlines' website if you give them your booking confirmation number. Why the *** do that I need to pay $27.97 for nothing!!! This is a total rip off!

Do yourself a favor. Next time, whenever you book a ticket, check if you are charged for seat assignment and go ahead only if you are not.

This person wrote the review because of pricing issue at Cheapoair. Reviewer claimed that he or she wants Cheapoair to read this review and look into the issue (if any).

The most disappointing in user's experience was poor customer service, hidden fees and seat assignment fee. If you have a chance, please contact him/ her to briefly discuss his/ her negative experience with the company.

Also, this reviewer considered the following companies: Orbitz, British Airways or Expedia. We collected other reviews about products and/or services offered by Cheapoair and cheapoair flight booking for you to read. This information may help you with your purchase decision.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1498346

You are thieves taking people’s money. Since when is it ok to be charged $400 to change one letter in my first name on flight reservation?

Absolutely disgusting.

I will be sure to spread the word. #dontuse heapoair #cheapoairthieves

Anonymous
New York, New York, United States #1023851

The fee is displayed on the screen when you access the seat map. It ask you if you want to continue or not.

It appears you missed the charge and chose to continue.

You can contact us and we will refund the seat fee if the airline doesn't charge it, and the flight hasn't already taken place. Email our cs department at sm@cheapoair.com your 8 digit booking number.

CheapOair

You May Also Like