filters
state:
Show
city:
Show
product:
Show

I have booked my flights with your company for years. Last year I booked trip to Indonesia and this year for Europe. You can verify this on my gracecampbell59@aol.com email confirmations. Today I booked RT tickets for my daughter from LA-Seatac. A minute after that I...
Read more
1.2
I didn't like
  • Misleading advertising
  • Added fees without notice
  • Misleading or scam
#1116314
Reply to reviews
I am a victim of the Puerto Rico huracan and needed to leave as u lost everything. I booked a flight to travel on 10/21, my daughter was able to purchase early tickets and I left and I arrive to Fort Lauderdale on 10/13, call on 10/14 and purchase a ticket for the next...
Read more
#1115276
Reply to reviews
The customer service not coprative not listining and not solving your problams and always giving hard time to customer I bought a international flight ticket and before flying due to some reason I want to cancelle the flight but they are saying I can not get any Refund...
Read more
#1115272
Reply to reviews

Cheapoair - Cancellation trip

Cheapoair
#1099252
Too mucho time waiting. But still the customer service representative is trying to help me. I am waiting a call back.
Comment
Show

Cheapoair - Put on hold for more than an hour

Cheapoair
#1096986
05 sep 2017 i have been put on hold for hours, still my call is not answered. I got an email regarding schedule change what do i do i cant get through them so frustrating !!!!!
Comment
Show

Cheapoair - Cheapo Air = Awful Service

Cheapoair
#1095860
Worst service ever. I rate their customer service as a 2 out of 5. Certain this a direct result of *** poor leadership from CEO level.
Comment
Show

Cheapoair - Horrible experience with Cheap O air

Cheapoair
#1095824
2.7
Details
WILL NEVER USE THEM AGAIN. BOOKED A CAR RENTAL FOR 16DAYS USED IT FOR ONLY 11DAYS COST ME 1172 MY CARD WAS DOUBLED CHARGED AND I GOT AVERY RUDE CUSTOMER SERVICE REP. WHO BASICALLY TOLD ME NO REFUNDS AND IT SUCKED TO BE ME. THEY ARE CROOKS SO NOW IM OUTTA $972 DOLLARS FOR SERVICES I DIDNT USE. SUCKS TO BE ME.
Comment
Show
Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
Price Affordability
Product or Service Quality
Staff
Value for money
Website
I booked a trip to Freeport Bahamas in May for a trip in October. I received several emails to from Cheapoair stating that the airline had changed my flight. I accepted most of the changes. Finally, I recieved several messages saying that the airline has made a "MAJOR...
Read more
Anonymous
bill

That's really strange that they would take the time to single out your booking and tell you theres a schedule change when there really isn't. and you can verify the informatio...

1.1
#1113443
Reply to reviews
just booked 2 ticket from Chicago to India, and within 5 min i realize that i put wrong date, called customer support right away and now asking more to cancel or change.. i mean this is outrageous.. they had 4 hour period for cancellation free, now it's no more.. Guess...
Read more
2.9
I didn't like
  • No grace period for cancellation or change
  • Cancellation and change policy of booking withing 24 hour
  • Cancellation fees and money not refunded
#1113068
Reply to reviews
what a disaster to use this service from outside of the U.S. I couldn't correct a typo in my reservation that caused it to stay in "Pending" status. I could only correct it by calling the long distance from Germany, (and their service disconnected the call), or using...
Read more
1.0
#1113037
Reply to reviews
If I could rate 0 I would. Booked a flight for my mom and they changed the requested date to another one when we were booking online and did not see it until after the transaction was completed. She immediately called them to have them cancel it and was told she would...
Read more
#1112651
Reply to reviews
I booked a flight and it defaulted to "alternative days" and I didn't realize it booked for the wrong days until I got my confirmation email. I immediately called them to fix it and they told me it would be a $50 fee! I'm sure it's a scam on their website to do that...
Read more
2.1
#1109305
Reply to reviews
I was told to wait for 2 billing cycles for my refund to be processed and it still hasn't been credited to me. Very bad and poor customer service. They have no answers or reassurance on your refund. Pathetic service. Everytime I called they procrastinated this and told...
Read more
1.0
#1107832
Reply to reviews
I tried to book a flight from Philly to Dublin. The price quoted was around $650 for each person. The return flight was quoted at "no charge." Obviously this seemed too good to be true so I called Cheapo and the agent said that indeed, it was true because I booked far...
Read more
1.0
I didn't like
  • Scam customers
  • Lie to customers
#1105520
Reply to reviews