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I booked a trip to south America with my wife, bought to tickets and half an hour later I get a call from this guy with an Indian accent telling me I did not purchase the seats.... and that I need to purchase them for 29.00 US a piece. So what the f... did I buy when I...
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#1089906
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I was scheduled for a flight from Toronto to NY. The flight was delayed repeatedly then finally canceled entirely. I was booked on a flight the next day, that flight was then canceled. Unable to wait I was forced to rent a car and make the 10 hour drive back home. When...
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1.0
#1089699
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I hope manager of cheapoair will do something about their bad service. I just received the email that my flight have been canceled and so I phoned them and they want me to travel before or after the date that I booked or refund. I said I do not want refund but I like...
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1.0
#1089482
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Cheapoair - Horrible ! Rip off ! Stay away !

Cheapoair
#1087794
My wife booked a flight to Shanghai China and added me as the second traveler, when she received the confirmation via email my name was completely incorrect ! So when we called them to correct this they said it was her falt and there would be an additional fee to correct this . We then chose to cancell , and they said it eould cost another 150. ! Bad experience !
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Cheapoair - Total FRAUD! Do not use!

Cheapoair
#1085770
1.0
Sooo many additional charges after booking! Customer service is a joke! No one cares or will listen!
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Cheapoair - Insurance on my ticket is in question

Cheapoair
#1080545
1.8
I have on hold forever my booking is 43123664. I must change it as I understand medication are lost and must get back home. Your representative cannot ha fletcher situation. Please email me a different send a new date asap. Thank you.mitrasaum@gmail.com
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Cheapoair - Pissed off

Cheapoair
#1079697
IM ON HOLD FOR 45 MINUTES IM STILL TRYING TO GET A REFUND FOR 2 MONTHS AND THEY ARE STILL NOT GIVING IT TO ME THEY KEEP SENDING REFUND TO A CLOSED BANK ACCOUNT !!!!! I WANT MY REFUND NOW !!!!!
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Cheapoair - DO NOT USE! ! !
My husband is in Iraq. He gets to come home for 14 days out of a year. We booked flight, charged my card, and send email confirmation of booking number. He arrives to airport and there is no ticket for him. Plane is full! Cheap o Air books him on a flight to leave two...
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1.0
#1089415
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Why would the company charge me an added amount for credit card facilities when I've paid using a debit card? I would like an explanation for this bizarre fee. This is not right and seems that you are cheating me. This should be rectified. You should NOT charge me for...
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I didn't like
  • Unacceptable
#1087822
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I had a trip booked and had to cancel it because I fell and broke my ankle, and when I called to cancel the trip I spoke with Mr. Frederick Randolph at Cheap O Air. I have Tinnitus so my hearing is impaired, but Mr. Randolph was very patient with me not...
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#1086160
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We paid over $7000 for a trip of 5 to Africa. They overcharged us, so we disputed the amount with our credit card company. CheapOair recognized it was a mistake on their side and asked us to cancel the dispute so that they refund the $450 directly to us. They sent an...
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Anonymous
Anonymous

The customer thought he was over charged $450.00 so he had disputed it with AX, what AX did was they disputed the entire transaction amount, therefore when this is done the ai...

1.0
I didn't like
  • Inability to issue a simple refund
#1085759
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We purchased four round trip tickets from Cheapoair for flight from Little Rock AR to Anchorage AK and return to Little Rock AR. At the time of the booking, the rep told me that the booking was "premium economy" which entitled us to upgraded seats. The booking...
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1.0
I liked
  • The
  • Deal they offered but not the deal we got
I didn't like
  • Th customer service agents and their unwillingness to help
  • Poor customer service
  • Deceptive practices and the resulting costs
#1085696
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My Complaint is for CheapOAir not revealing all the information when booking a ticket and as a result, I was charged for the ticket cancellation. Last week, we got a couple of tickets for my wife and my daughter to fly to Iran on an emergency basis as my wife's...
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#1084737
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Cheapoair - Buyer Be Ware
Cheapoair promotes that you can cancel with in 24 hours. NOT TRUE and exceptions are not stated on the website. While searching for a flight, I was given an option to save money by booking my departure on a later date. You have to click on the option to see the dates,...
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#1084259
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