I have booked my flights with your company for years. Last year I booked trip to Indonesia and this year for Europe. You can verify this on my email@example.com email confirmations. Today I booked RT tickets for my daughter from LA-Seatac. A minute after that I...Read more
I didn't like
- Misleading advertising
- Added fees without notice
- Misleading or scam
I am a victim of the Puerto Rico huracan and needed to leave as u lost everything. I booked a flight to travel on 10/21, my daughter was able to purchase early tickets and I left and I arrive to Fort Lauderdale on 10/13, call on 10/14 and purchase a ticket for the next...Read more
The customer service not coprative not listining and not solving your problams and always giving hard time to customer I bought a international flight ticket and before flying due to some reason I want to cancelle the flight but they are saying I can not get any Refund...Read more
Cheapoair - Cancellation trip
Too mucho time waiting. But still the customer service representative is trying to help me. I am waiting a call back.
Cheapoair - Put on hold for more than an hour
05 sep 2017 i have been put on hold for hours, still my call is not answered. I got an email regarding schedule change what do i do i cant get through them so frustrating !!!!!
Cheapoair - Cheapo Air = Awful Service
Worst service ever. I rate their customer service as a 2 out of 5. Certain this a direct result of *** poor leadership from CEO level.
Cheapoair - Horrible experience with Cheap O air
WILL NEVER USE THEM AGAIN. BOOKED A CAR RENTAL FOR 16DAYS USED IT FOR ONLY 11DAYS COST ME 1172 MY CARD WAS DOUBLED CHARGED AND I GOT AVERY RUDE CUSTOMER SERVICE REP. WHO BASICALLY TOLD ME NO REFUNDS AND IT SUCKED TO BE ME. THEY ARE CROOKS SO NOW IM OUTTA $972 DOLLARS FOR SERVICES I DIDNT USE. SUCKS TO BE ME.
I booked a trip to Freeport Bahamas in May for a trip in October. I received several emails to from Cheapoair stating that the airline had changed my flight. I accepted most of the changes. Finally, I recieved several messages saying that the airline has made a "MAJOR...Read more
just booked 2 ticket from Chicago to India, and within 5 min i realize that i put wrong date, called customer support right away and now asking more to cancel or change.. i mean this is outrageous.. they had 4 hour period for cancellation free, now it's no more.. Guess...Read more
I didn't like
- No grace period for cancellation or change
- Cancellation and change policy of booking withing 24 hour
- Cancellation fees and money not refunded
what a disaster to use this service from outside of the U.S. I couldn't correct a typo in my reservation that caused it to stay in "Pending" status. I could only correct it by calling the long distance from Germany, (and their service disconnected the call), or using...Read more
If I could rate 0 I would. Booked a flight for my mom and they changed the requested date to another one when we were booking online and did not see it until after the transaction was completed. She immediately called them to have them cancel it and was told she would...Read more
I booked a flight and it defaulted to "alternative days" and I didn't realize it booked for the wrong days until I got my confirmation email. I immediately called them to fix it and they told me it would be a $50 fee! I'm sure it's a scam on their website to do that...Read more
I was told to wait for 2 billing cycles for my refund to be processed and it still hasn't been credited to me. Very bad and poor customer service. They have no answers or reassurance on your refund. Pathetic service. Everytime I called they procrastinated this and told...Read more
I tried to book a flight from Philly to Dublin. The price quoted was around $650 for each person. The return flight was quoted at "no charge." Obviously this seemed too good to be true so I called Cheapo and the agent said that indeed, it was true because I booked far...Read more
I didn't like
- Scam customers
- Lie to customers
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