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I used to use cheap o air for my travel, I bought international flights for my wife and daughter, the flights was about 3300, then I couldn't get my daughter passport on time, I called the agent they charge me $776 just to delay the departure another 4 days however I...
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1.4
I liked
  • Very bad
I didn't like
  • Misleading advertising
#1025143
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I bought ticket for my mom, and did not notice I use cheapoair.com with USD currency. I should use cheapoair.ca. So I called the customer serivce, the guy said after the conversion, you will pay 300 Cad more. or he can cancel the old one and rebook a new one. after the...
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We bought a ticket for my daughter several months ago. We were getting ready for our trip when we found out that our destination required a passport valid for 6 months beyond our trip, which our daughter's wasn't. She had married in the interim and so a new passport...
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2.5
I didn't like
  • Absolutely didnt try to help us make a simple name change
#1022875
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Short Review for March 13, 2017

#1020437
1.7
I bought my ticket online and when I get to the airport it was for the wrong day within five minutes of purchasing the ticket I called to get a refund of $166 which I never got even though they made me jump through hoops on multiple sites to request my refund they never paid me back
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Short Review for March 08, 2017

#1018348
2.6
I need to get a name corrected on a ticket
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Short Review for March 06, 2017

#1017575
Poorest service.. having issues in getting the refund for the flight which got cancelled by the airlines.
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Short Review for March 05, 2017

#1017125
2.3
Arrived in Florida and had a rental car through this company also. The address was a combination of the airport and my home address for the pickup location of the rental car. Called customer support to verify the rental car location and was promptly hung up on twice after 15 min on hold and calmly explaining my situation. Will never be using this companies services again.
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Poor handling on my flight booking. My call even was forward 5 times and I had to talk to 5 staff before I can find the right person to change my booking, but he told me my booking was cancelled but my payment was withheld by cheapoair before, no email or call made to...
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The service reps were very rude. They also make it very difficult to cancel. I would strongly recommend staying far away. Stay way. Stay way.Stay way. Stay way. Stay way.Stay way.Stay way.Stay way.Stay way.Stay way.Stay way.Stay way.Stay way.Stay way.Stay way.Stay...
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#1020147
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One of the worst companies I have dealt with, first they cancelled my flights because of a small time change they told me I didn't have a long enough connection when it was a domestic flight and was over 90 minutes. Then I had countless conversations with them every...
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Anonymous

TOP BOOKING SITE http://www.advisoryhq.com/articles/best-flight-booking-sites-best-websites-for-flights/Cheapair.comCheapoair.comKayakMomondoPriceline TripAdvisor 1. The ability to review mult...

2.0
#1016626
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As long as there are no issues you may be fine. However their prices are nor Cheap but they are "CHEAP" However as soon as something happens even with having cancellation insurance, you are in trouble. Cheapoair is a NOT cheap ticket counter only. No help no support...
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aquaflux

aquaflux Absolutely. And they should be stopped or tell the true to their customers. It always is risky to book your fight with them. I paid $100. for cancellation insurance to them. R...

Anonymous

recent cheapoair victim I missed my flight due to US customs and I called chaepoair, they said you are no show, therefore, we cannot help you. I even had bought insurance, but they said this particu...

I recently confirmed my new travel date with Cheapoair for my wife and baby. The originally scheduled trip was canceled in December 2016. Cheapoair first charged us $50 for canceling without future date of travel (in December) and then charged $300 more for...
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1.0
I didn't like
  • Lack of assistance and lack of information given to customer
  • Unhelpful phone center
#1013964
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By far the worst experience I've had to deal with. I had booked a flight from Shanghai to Tokyo and even though the name of my girlfriend was imputted correctly, the name's output was completely backwards. They took her name and split it in two so that was her first...
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Anonymous

Lun As an update:After following up with Cheapoair, I was informed that my name change request was denied by the airline. When I asked why, they informed me that they didn't know ...

Anonymous

Lun I'm having similar issues with them in regards to my name. For whatever reason, they spelled my surname right on the confirmation email (despite forgetting to capitalize the f...

Contact Cheapoair

Headquarters Address:
CheapOair.com
213 West 35th Street, Suite 1301
New York, NY 10001
Phone:
(866) 636-9088
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Companies similar to Cheapoair

Every time one has to contact these people one runs the risk of suffering a stroke in exasperation at their lousy customer services. The only people you get to talk to seem to be foreign staff with little knowledge of the English language or Americans who think they...
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1.8
I didn't like
  • Poor customer service
  • Th customer service agents and their unwillingness to help
  • Refund policy for cancelled flight
#1009170
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