MEMO TO THE MEDIA AND CONSUMER PROTECTION AGENCIES,

MAY 14, 2009

I am one of the hundreds, perhaps thousands of people ripped off by Cheapoair.com.   This week on the Internet I have read other people's  stories about hidden fees, lies, tricks and fraud at Cheapoair.com. This time they choose the wrong victim.  Cheapoair.com has taken US$4300 of my money, never issued a ticket and will not refund my money.  I have wasted hours on the phone and have emails showing endless and *** arguments with James Fonovich and Anne Farewell.  I have travelled around the world and never have I seen such poor service and disregard for the customer?.  So I have taken them to court and I encourage everyone else to do the same:.  But I will do more than that/.  Here is what you need to know to sue Cheapo and the other front companies operated by Fareportal:

 

You must open an action against Fareportal, Inc/.  DBA the name of the company that ripped you off?.  Fareportal is incorporated in New York County, New York;.  The service of process address is:

 

Shailesh Jain, CEO

Fareportal, Inc:.

213 west 35th street  suite 1201

New York, New York 10001

For all of you who wasted hours on the phone and were left on hold trying to get your money back or schedule a flight only to have the call dropped or picked up by a useless person at a call center in another country:

Telephone 212-478-0335 extension 9093 for Katie Schwartz, VP

alternate 212-478-0325       and   

 see www.DOS.STATE.NY.US for information about Fareportal

To take Fareportal to court in New York, go to 111 Centre Street, Room 322.  Just two blocks from Canal Street, N,R or W on the subway.  You dont need an attorney and it only costs $20.  If you are too far away to come in person, see the website above and ask about the procedure to sue from out of state.

MANAGEMENT LIST OF FAREPORTAL DBA CHEAPOAIR

Shailesh Jain Chairman, CEO and Founder, FAREPORTAL

Walter Arnold Member, Board of Directors, FAREPORTAL

Brian Hand Member, Board of Directors and Secretary, FAREPORTAL

Ralph Manaker Member, Board of Directors, FAREPORTAL

Harsh Sood Chief Technology Officer, FAREPORTAL

Bill Bullard Chief Financial Officer, FAREPORTAL

Nishith Varma Senior Vice President, Finance, FAREPORTAL

Sneharthi Roy Senior Vice President, Operations, FAREPORTAL

Brijen Rajput Vice President, Online Marketing, FAREPORTAL

Veronica Silver Vice President, Automation, FAREPORTAL

Katie Schwartz Vice President, SEO, FAREPORTAL

In 2008 Fareportal was sued by American Airlines for copyright violations.

Contact all major air carriers and tell them about your experiences with Cheapoair.com.  Defend yourself.  Fight back and win.

 

 

Daniel B.

2cd154b



  Comments (4)
1. Written by Peter Northrop (peter_northrop on August 20, 2009

We have purchased airline tickets several times through cheapoair.com and never had any problems. Of course, there were airline delays and cancellations etc., but one cannot blame the agency for that. We do understand that problems like what this gentleman encountered are natural in such large operations. However, without knowing the facts on both sides, we do not want to jump to any conclusions or judgements. But this is just to let you all know that we always have had a wonderful experience with cheapoair and so have several of our friends and acquaintences..... Pete.
2. Written by Thank you Daniel B!! on August 18, 2009

I will use that information for my own lawsuit against these two-bit hacks. Thanks again!
3. Written by CheapOair.com on June 12, 2009

There is no lawsuit, he has been refunded in full.  

 

Renee 

CheapOair.com 

Customer Support 

4. Written by arpi on June 11, 2009

Any updates on your lawsuit?

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