Cheapoair Complaints and Reviews

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Main address: 213 West 35th Street, Suite 1301 10001 New York NY
866-636-9088, 212-763-0468,
  • 610+10 mobile complaints
  • $210K claimed losses
  • $335 average
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  • 1 day ago
  • Transportation and Delivery
  • Extra Fees
  • 2

ABSOLUTELY DISGUSTED WITH THEM!!! I recently booked a flight from NC to MN. I double checked EVERYTHING online to make sure it was correct before I paid for it and printed it all out. After they got their money, and I printed out the tickets, they had changed and booked the departure state to CA instead of NC. I was ticked. I called them and they said there was nothing they could do about it,... Read more

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Cheap o air is a money hungry no pitty company . If you had a good expierience one time the next time it will be worse I promise. They won't let me hear the conversation when we reserved tickets . *** artists, thiefs, and don't care weather you spent 4000 or 8000 on the same trip. I wish they would shut down there operation and stop thiefing of these people. I hate you cheap o air...

  • 2 days ago
  • Airlines
  • Double Charged Flight
  • 17

I originally booked a flight to go see my dying Grandfather before he passed, but unfortunately he passed away before I was able to get out to Nevada. I had called Cheapoair to see if they could refund me for the flight and they were not able to regardless of the situation. I then decided to still fly out to Nevada to visit family. When I went to the gas station to fill up my gas tank to get... Read more

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  • Jul 16
  • Airlines
  • Fort Myer, Virginia
  • Void Ticket
  • 3
  • 11

The most terrible thing happened to me, please never purchase a ticket with cheapoair. They made me cry four hours at the airport, charged my card and gave me void ticket. They changed my return time and I had to buy a new ticket. They are not reliable and responsible. They couldn't give my valid ticket just hang up on me. Read more

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  • Jul 16
  • Airlines
  • Houston, Texas
  • Vacation Package
  • 8

Purchased vacation package from cheapoair, and after a week of calling airlines to find a seat assignment , I was told they never purchased the ticket, they charged my credit card the day I booked with them, their solution was a 2,000 up charge for my travel, when I asked them why they did not purchase my ticket, they said my card was declined, although I had the transaction number in my hand and... Read more

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  • Jul 16
  • Travel
  • Salt Lake City, Utah
  • Airport Transportation
  • 2
  • 15

I'm flying from Salt Lake City, UT to Ibiza. I purchased the tickets and noticed that one of my layovers has me changing airports. From London Heathrow to London Gatwick. There isn't a free shuttle or transportation provided by Cheap O Airline to get me to one airport to another. I called to see what could be done and they offered me no assistance and the sales rep indicated she is glad I noticed... Read more

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  • Jul 15
  • Airlines
  • Calgary, Alberta
  • Flight Refund
  • 13

I booked a flight with Cheapoair from Calgary to Riga, payed $1700 but I had a situation and I needed to switch it to a sooner flight, I called Cheapoair and asked to change my flight, the lady offered me a flight few days earlier if I pay extra $900, I said yes, but after a hold I asked about other options, she also offered a flight next day for $ 3000, I agreed and asked if I will get a refund... Read more

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  • Jul 14
  • Airlines
  • Anaconda, Montana
  • Unauthorized Charges
  • 12

I booked a flight for a convention in Seattle back in April. Recently, some events came up so I had to cancel my flight and book a new one for New York. My first ticket was non-refundable, so I had to pay a $50 fee to have the money turned into credit to use for the purchase of my second ticket. Everything seemed good until I was notified that I wasn't allowed to use this credit unless it was for... Read more

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My flight was canceled 6 hpurs prior to departure. Cheapo air made no effort to contact me. They took 1 week to respond to this and then lied and said it was a last minute change

  • Jul 11
  • Airlines
  • Airline Booking
  • 1
  • 9

I flew from toronto to istanbul and was going to take the connecting flight to Tel Aviv on July 9, 2014, but because of the bombings and the declaration of war, I didn't want to take the connecting flight. I called cheapoair 8 times trying to cancel the flight and to keep my return flight from istanbul to toronto, but they told me if I don't get on that flight I and go to the war zone, that they... Read more

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