Cheapoair Complaints and Reviews

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Cheapoair
Main address: 213 West 35th Street, Suite 1301 10001 New York NY
866-636-9088, 212-763-0468, http://www.cheapoair.com/default.aspx?tabid=2917
  • 636+14 mobile complaints
  • $230K claimed losses
  • $348 average
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  • Sep 19
  • Travel Agencies
  • Sacramento, California
  • Ticket Refund
  • 19

I'm a nurse and was going with a hospital ship to west africa to provide free surgeries to the community. Well there's been an Ebola Outbreak throughout West Africa, up to a half an hour from where we were going to be. The organization cancelled the trip, however, Cheapoair would not issue a refund. So, they want me to fly to west africa, get ebola, and bring it back to the US? Ok... This is... Read more

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  • Sep 17
  • Travel Agencies
  • Airline Tickets
  • 33

I purchased tickets for a flight that should have totaled $679.40 and then they offered a $20. promo discount and $10. airline discount. I should have paid $649.40 total for my trip. They charged me $735.40 and $30. discounts and I paid $705.40! When I called them to tell them I found out the tickets should have been a TOTAL OF $649.40 they refused to give me that price! They will only give me... Read more

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  • Sep 16
  • Airlines
  • Troutdale, Oregon
  • Wrong Flight Booking
  • 1
  • 1
  • 34

I am having the same problems with cheap o air!! I have called three times. I set up our original reservation with Nataly. we spoke for almost two hours. My youngest daughter got a major surgery in June and my father passed away in July. We are trying to go have a great relaxing vacation with our family. I was told they would check the recording and get back to me. I received an email that said... Read more

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  • Sep 11
  • Airlines
  • Los Angeles, California
  • Cheapoair Plane Tickets
  • 74

AUG 13 I BOOKED A FLIGHT TICKET. because I order a air china flight $1095.30, but this print details show me a air china only a expain operated by united airlines, so as a result I go to airport 3 hours beforre departing. but the united airlines stuff told me i this airchina flight i have to go to airchina. then i went to air china form terminal 7 runto terminal 2 spend 1half hour , but airchina... Read more

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  • Sep 05
  • Travel Agencies
  • Flight Date Change
  • 54

I bought a two-way ticket for july 1, 2014 on cheapoair. I used the first ticket to travel to the USA. My return date was set for september, which I wanted to change to next year. I called up cheapoair, Asked them what's the latest date they can give me, they said may 28, 2015. I was surprised at this, since the ticket is a one year ticket. So They should've given me a date in the end of... Read more

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  • Sep 04
  • Airlines
  • Flight Change
  • 49

Needed to change flight after noticed the search engine changed the dates and I didn't catch (shame on me) before purchasing - or did they do it after I confirmed lol. Anyways I called after I saw the mistake and had a guy answer and put me on hold for 45 minutes before I hung up. I emailed while on hold and 3 hours later they sent an email that my case had been resolved and was closed. Need to... Read more

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  • Sep 02
  • Airlines
  • Phoenix, Arizona
  • Bait And Switch
  • 49

They bait you into cheap fares then when you get on the Spirit Airlines site to check in it ends up costing you over double what the original fare was. Cheat me once, shame on you. Cheat me twice, shame on me. It won't happen a second time I can assure you of that. And Spirit airlines will never get my business again either. To get a boarding pass $7 to $25 each way. To get a bag checked, $40... Read more

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  • Sep 02
  • Travel
  • Flight Change
  • 24

I booked a flight to Spain months ago, then discovered today that I need to fly into Madrid, not Seville. I called CheapoAir to explore solutions twice, as the problem was somewhat complicated. The first time I got an agent who sounded American and provided prompt information. I decided to hang up to discuss the various solutions. When I called back I got an agent who sounded Indian, put me on... Read more

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  • Aug 29
  • Airlines
  • Flight Change
  • 73

Cheapoair twice tried to change a recent Seattle to Portland flight scheduled for 4:05 PM - at first to 12:05 PM, then to 11:30 AM. I received the following message: "We have received notification from the airline that changes have been made to your flight schedule." I was told I had to confirm the new flight "on an urgent basis." Not true. I had confirmed directly with Alaska Airlines, which... Read more

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  • Aug 28
  • Airlines
  • Return Flight
  • 81

I booked a return flight to Ukraine with Cheapoair to visit friends and to save time I also booked travel insurance through them even though they were quite expensive. When my travel insurance documents were emailed to me, I noticed there was no policy schedule included. This naturally made me feel somewhat insecure as I didn't know what I was insured for, so I contacted Cheopoair and the... Read more

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