Cheapoair Complaints and Reviews

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Cheapoair
Main address: 213 West 35th Street, Suite 1301 10001 New York NY
866-636-9088, 212-763-0468, http://www.cheapoair.com/default.aspx?tabid=2917
  • 615+11 mobile complaints
  • $210K claimed losses
  • $338 average
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  • 44 minutes ago
  • Travel
  • Flights Schedule Change
  • 1

Before I write this report, I've been searching through internet about this Company, (Cheapoair). There are hundreds complaints about schedule change from Cheapoair. It is the time to stop them. Here are the stories. I bought three tickets on May 5th 2013 from cheapoair, the flight was supposed to be scheduled as depart on 01/27/2014 and back on 02/19/2014. But instead, my return flight has been... Read more

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  • 2 days ago
  • Airlines
  • Rochester, New York
  • Reservation Change Fee
  • 23

Cheapoair proposed a flight from Orlando to Rochester through Minneapolis on Delta. There were much more convenient flights for the same price. My partner, who is not from the US and was unaware of how inconvenient it was to go through Minneapolis to get to Rochester, accepted. When I saw the itinerary, we called to change it. We were told it would cost $200/ticket. The original tickets cost... Read more

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  • Jul 26
  • Travel
  • Flight Booking
  • 1
  • 22

I will list my steps: 1) Step One - On May 30, 2014 - I booked a reservation (see below) with CheapOAir (reservation number 21880388). 2) Step two - I updated the reservation to accommodate my son. Weeks go by - no problem. 3) Step three- I receive an email on July 21, notifying me of a major change. I follow directions and decline the change. I send an email. I never hear back. I try... Read more

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  • Jul 26
  • Airlines
  • Flight Change
  • 21

If you ever need any assistance with the services, FORGET ABOUT IT! Once they get your money they have no interest in you or your needs. My international round trip flight was changed twice. While it is not in Cheapoair's control, they could at least have their representatives available on the phone or through email, as they claim on their website! I had spent more than a hour on hold, and didn't... Read more

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  • Jul 26
  • Travel
  • Air Booking
  • 16

Terrible. They did not respond to emails once they had my money. I sent at least 20. They do not answer the telephone when you ask for help. I am going to report them to any governing body that will listen. I have never had dealings with such an unhelpful company in all my life and I am in my eighth decade, so that is saying something. I would never never use them again and will warn everyone... Read more

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Not such a great experience...confused by the pricing and taxes and fees. Why can't u just have a total price for the trip Feel like I am being taken...WHY? Add comment

  • Jul 20
  • Transportation and Delivery
  • Extra Fees
  • 27

ABSOLUTELY DISGUSTED WITH THEM!!! I recently booked a flight from NC to MN. I double checked EVERYTHING online to make sure it was correct before I paid for it and printed it all out. After they got their money, and I printed out the tickets, they had changed and booked the departure state to CA instead of NC. I was ticked. I called them and they said there was nothing they could do about it,... Read more

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Cheap o air is a money hungry no pitty company . If you had a good expierience one time the next time it will be worse I promise. They won't let me hear the conversation when we reserved tickets . *** artists, thiefs, and don't care weather you spent 4000 or 8000 on the same trip. I wish they would shut down there operation and stop thiefing of these people. I hate you cheap o air... Add comment

  • Jul 19
  • Airlines
  • Double Charged Flight
  • 49

I originally booked a flight to go see my dying Grandfather before he passed, but unfortunately he passed away before I was able to get out to Nevada. I had called Cheapoair to see if they could refund me for the flight and they were not able to regardless of the situation. I then decided to still fly out to Nevada to visit family. When I went to the gas station to fill up my gas tank to get... Read more

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  • Jul 16
  • Airlines
  • Fort Myer, Virginia
  • Void Ticket
  • 3
  • 20

The most terrible thing happened to me, please never purchase a ticket with cheapoair. They made me cry four hours at the airport, charged my card and gave me void ticket. They changed my return time and I had to buy a new ticket. They are not reliable and responsible. They couldn't give my valid ticket just hang up on me. Read more

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