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1.5 Based on 143 reviews
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The flight I selected suddenly "changed" on my receipt and they insisted that I made the mistake. This has never happened in my experience with priceline and expedial or any other travel websites. The customer service reps are all East Indian and they will lecture you for "the mistake." I didn't make any mistakes...their site is designed so that the flights change on you when you authorize the booking and will suddenly send you a different... Read more

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Do not believe reviews from consumer affairs website above. This is affiliated with cheapoair, so reviews are filtered. Bought insurance in case I had to cancel or change date but might as well been written on toilet paper for all its good for. Pay the little extra and buy directly from airplane company no hassles or lost flights and or extra charges. Called 10 times before I talked to someone, after I asked to change dates a week in advance, it... Read more

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the absolute worst company to deal with. They take your money and blame the airline and won't deal with their costumers. They have no extension numbers, one person tells you one thing another, another something totally different . I travel 3-4 times a year and for the first time decided to book with them and it was one of the worst decisions I've ever made. My outbound flight was cancelled because I did not take the entire inbound flight due to... Read more

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Cheapoair is a dodgy agent. I confirmed and paid for a booking and 2 days later Cheapoair canceled the booking and lied they had phoned to verify payment. All their agents are based in India. Nightmare ! If you've got time and money to waste in dodgy dealing - Cheapo means exactly that.

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First and last time dealing with such company, its been a week that im trying to book a simple flight with no other attachments, they kept cancelling the flight for no reason at all without even contacting me, and whenever i email them the issue they refuse to answer back or respond to anything. I booked a second time hoping to see a change and my ticket is still not issued !

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On June 15th, my wife called CheapOAir to inquire about flight insurance. After speaking with a rep and getting details on the cost and restrictions, my wife specifically told the rep to leave the itinerary as-is and NOT to apply the flight insurance. When reviewing out credit card statements we saw that the charge was put through anyways. Around July 8th or so my wife called to have the charges reversed. The rep told her that he would... Read more

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I booked flights for a family of 4 to travel from Istanbul to Lisbon through the Cheapoair website. I am scheduled to travel tomorrow and checked-in tonight on-line. I was extremely surprised to find out that I would have to pay 80 euros per person for checked baggage. At no time in the booking process was I notified of these excess charges. I realize that some airlines charge these fees, however, they are usually clearly stated before... Read more

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Booking number 35753790 travel date July 15-18, 2016 Newark, NJ – Orlando, FL I made an on line flight to Orlando on 6/20/16. I selected the in corrected date. Within a matter of 10-15 minutes I called backed to correct the date. Even though I was charged an additional fee of $96.00 I had no other choice but to do that. Unhappy! 7/14/16 I received the itinerary for my July 14 trip the gender of the two travelers are reversed. I called the... Read more

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Terrible customer service. The person I talked to was in India and was rude, not helpful, and frankly mean

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I used Cheapoair for the first and last time.......I inputted the dates I wanted for my trip, and I saw a very good rate......I booked it and thought I purchased a great price . I looked at my email confirmation two days later and the dates were different from what I submitted........after further investigation, I discovered that what I chose said in small print below that these were alternate dates for a Cheapo price.........I then call Cheapo... Read more

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