Cheapoair Complaints and reviews

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  • 577 complaints
  • $181,048 claimed losses
  • $314 average
  • 44685 since Aug 23, 2007

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Cheapoair
Main address: 213 West 35th Street, Suite 1301 10001 New York NY
866-636-9088, 212-763-0468, http://www.cheapoair.com/default.aspx?tabid=2917
Cheapoair reviews, Cheapoair complaints, read Cheapoair reviews, find Cheapoair reviews, Cheapoair scam reports
  • 577 complaints
  • $181,048 claimed losses
  • $314 average
Had an experience with Cheapoair?
Submit review ›
577 reviews found
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  • 2 days ago
  • Buenos Aires, Buenos Aires
  • Poor Customer Service
  • 2

I got a call today saying that I NEEDED to call the airlines because our flight got cacelled because of a no show on the last leg of the flight going down, I've been trying to get a hold of them for over a month to cancel part of the flight going down, more then T Emails, several phone calls will bring on hold For hours at A time, so I Tried to call Lan to make changes but after many calls to... Read more

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  • 2 days ago
  • Hidden Fees
  • 1
  • 7

I booked a flight for my family and then was charged an extra $60 for selecting a seat assignment. I called the customer service and was transferred three times and each time I was told that I was contacting the wrong department when it was actually their customer service transferring me in the first place! After being placed on hold for one hour, I called another line which was answered in... Read more

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  • Apr 08
  • Portland, Oregon
  • Connecting Flight
  • 1
  • 3

The airplane in NY was late 2 1/2 as a consequences I lost my Connecting flight from Sn frcsco cal. to portland or. And because the connecting flight was a different airline they did not want to either put me in another flight or get my money back.. and what I hate most is that knowing what they did, they still sending me propagandas via email...so i am upset because i trust in u guys and u guys... Read more

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  • Mar 31
  • Yonkers, New York
  • Ticket Booking
  • 2
  • 10

Ronald Ashley accuprecision@aol.com 3478435679 #20801797. I purchased a on line 03/28/2014. I had to cancelled transaction immediately after because the date showed 06/22/2014 t0 06/30/2014 was changed once ticket was purchased I called customer services waited for more than one hour transferred to several agents finally got someone who promised to cancelled transaction and that my money would be... Read more

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  • Mar 14
  • Colorado Springs, Colorado
  • Travel Insurance
  • 1
  • 20

I spent over $700 on ticket and travel insurance, needed to cancel the flight 2days later, I called customer service talked to a supervisor who was very rude. She told me I wont get any refund and the insurance covers only accidental death. I have been reading the reviews about cheapoair and I was shocked I wish I had search the review of the company before I purchase the ticket. What legal... Read more

Was this review helpful? 0 1

  • Mar 09
  • Smithfield, Virginia
  • Airline Tickets
  • 4
  • 24

made reservations online. Website said 1 pc luggage checked for free. Not so the charge is 50.00 per bag. One passenger name was misspelled. Tried to correct this with customer service, they put me on hold. Kept getting hung up. After calling back over 12 times same thing happened. Finally after 6 hours I got through and wanted to cancel the reservation. UH! they said a charge would be incurred... Read more

Was this review helpful? 0 0

  • Feb 26
  • Air Ticket
  • 11
  • 47

I purchased tickets on Feb. 20, 2014 through my cc and the transaction was not completed until Feb. 21, 2014. I called for cancellation at 4:59 am on Feb. 22, 2014 as soon as I learned of his death. US Airways denied cancellation, not within 24 hrs. I had purchased insurance through Travelex connected with CheapOair and was told to file a claim and call them. I called, was told by their CS... Read more

Was this review helpful? 1 2

  • Feb 13
  • Boston, Massachusetts
  • Customer Service
  • 3
  • 32

American Airlines Flight cancelled due to weather. I can't get refund through Cheapoair, have to contact airline directly. Cheapoair charges "service fee" for flight I'm not getting on and refuses to refund. The kicker, I bought "travel insurance" through them, which also is completely nonrefundable! Although it didn't help me at all! I still had to contact American Airlines to get a refund... Read more

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  • Feb 10
  • Flight Reservation
  • 2
  • 31

Booked a reservation with cheapoair and when I made the booking I clicked departure and return date on the same month page. Both on the same month page. February. when I got the confirmation I accepted and sent travel plans to my daughter she noted that the return was for March 27th. When I called to change was told there was a 300 dollar rebooking fee and extra if the "cheapest flight" they... Read more

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  • Feb 09
  • Agawam, Massachusetts
  • Extra Fee
  • 1
  • 23

So I'm taking leave for the first time in almost a year and a half. I booked through cheapoair for two weeks from Feb9-Feb23 and I paid for it. I didn't come to realize at the airport that they put me on a flight from Monday 10-21st which takes up three days of my leave period which I would rather spend it at home with my family. I called them to see if I can extend the time period and they said... Read more

Was this review helpful? 1 0
 
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